Creativity and Innovation in HR

Posted June 25th, 2009 in General by Ben

Maintaining creativity     Flick-laffy4k

In the past few days, I’ve had conversations with several friends in the HR field about creativity. I have spent an inordinate amount of time lately just thinking of ideas. That’s all. Just thinking. Pondering. Brainstorming. Plumbing the depths of my cranium for some idea that’s just out of reach. And the reason that I started all of the creative thinking? I enjoy it.

Now, with all of the responsibilities we have on a daily basis, doing something simply for the enjoyment is is a rarity. But it’s a wonderful process to let your mind wander around an ironclad problem, knocking here and there until a weak point is found in the rationale and the idea starts to take form. I truly enjoy the process of coming up with ideas.  One of the reasons why is because I know that I’ll never have enough time to complete all of them. I often wondered why people would give perfectly good ideas to others instead of taking advantage of them. Now I realize that giving away ideas has multiple benefits. It helps you to see new answers for your own issues, it helps someone else solve a problem, and it builds goodwill between you and the recipient.

Back to the conversations–I have been accused of being bold and innovative. I really am just being myself! I’m still young in the profession, and I take advantage of my enthusiasm at every opportunity. However, I never, ever want to lose the fire in my belly. So, how can you keep from losing that spark?  What can keep you from falling into the drudgery of daily life and help you rise above the grinding dullness that some of us face?  There are a lot of new HR professionals who read this blog, and they would all like to know how to stay on top of their game.

And if you haven’t subscribed for free updates yet, it’s as simple as clicking the little orange button on the top right of the page. Thanks for supporting UpstartHR!

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UpstartHR Welcome Video

Posted June 23rd, 2009 in Video by Ben

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On Blog Taglines and Boldness

Posted June 22nd, 2009 in General by Ben

Be bold. Change the world. Flickr-hamedmasoumi

Be bold. Change the world. Flickr-hamedmasoumi

If you’ve been redirected here from a participant in the UpstartHR Guest Post Blitz, then I appreciate you stopping by! I hope you enjoy what you see. Want to stay on top of things? Click here to get free updates!

UpstartHR is relatively young in terms of a blog. It seems like only yesterday that I created the first post. Today, I decided on my blog tagline. It was tough to settle on one, but the term “Be BOLD” is appropriate in so many ways. I bet most people have never even thought about how important the blog tagline really is, but it’s one of the first things people see when they arrive, and it needs to say something to them. It needs to draw them in as much as the other aspects of the blog. Here’s the thought process for how I arrived at my own blog tagline choice.

The new generation of HR is already versed in the need to think strategically. We’ve been told that from day one, and we know already that it’s the only way we’ll ever make a difference in our organizations. But that isn’t going to happen if we’re too frightened of failure or rejection to ever even try. We have to be bold. We have to take a stand. HR isn’t the party-planner. It’s just one of the strategic functions of the overall organization. Boldness has to be involved in the process, or HR will be swept under the rug like it has so many times before.

Maybe it also has something to do with my own selfishness. When I decided on the “upstart” moniker, I wasn’t 100% sure what I meant, but it felt right to me. Now I think I’m getting the idea. Trying things. Taking chances. Making things happen. These are all aspects of a great organization. Even if some of the projects/idea fall through, the others should be good enough to carry the day. Courage, ingenuity, and innovation are three of the most powerful tools that an organization has at its disposal at any given time.

Someone somewhere has a great idea that they want and need to share, but either that person lacks the courage to speak up or the management discourages that type of behavior. Whatever the reason, they are shooting themselves in the foot by muzzling their greatest assets.

Take a chance. Be bold. It might change the world around you.

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Guest Post Blitz

Posted June 20th, 2009 in Find Me Elsewhere, General by Ben
I'm everywhere!      Flickr-umsizzle

Want to know where my energy comes from? I'm really a bunch of clones. Flickr-umsizzle

I know what you’re thinking. I don’t write nearly enough. Well, I’m going to settle that soon enough. The first UpstartHR Guest Post Blitz is going to be occurring on Monday, June 22. Five HR bloggers have graciously allowed me to grace their front page, and I appreciate them very much for giving me the opportunity. You can find me on Monday (hopefully!) at the following blogs…

HR Ringleader

HR Thoughts

Steve’s HR Technology

HR Minion

Creative Chaos Consultant

Go. Read. Rejoice. (You know you want to!)

Also, just as a teaser, I’m working behind the scenes with a handful of HR bloggers on various projects that are going to be huge. Yeah, I’m a big thinker, but I’m also a big doer. Me-Making waves since 1985.

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Top 10 Reasons I’m NOT Attending SHRM 2009

Posted June 16th, 2009 in General by Ben

This morning, Tara Berger (@TaraAtBeyond) posted her Top 10 Reasons to Attend SHRM09 on Twitter.  In was in that spirit that this post was born…

I’ve been crying myself to sleep every night for the past few weeks, because SHRM09 is coming, and it’s coming on fast. I’m not the only one not able to attend the party, but I am the only one who will be posting a list of excuses for not attending.

  1. The judge said I can’t cross state lines.
  2. My boss won’t let me.
  3. I haven’t paid that much money for a car, much less a trip.
  4. They didn’t invite me to speak. Like I’m not up to Jack Welch-level or something. Whatever.
  5. Networking? Pfft. Who needs it?
  6. I am quite confident that I know everything already.
  7. Going to NOLA and having time off work? Where’s the fun in that?
  8. I’m terrified of the scary people who will be there.
  9. It’s SO much more fun to Twitter than actually DO anything.
  10. I have more time to look forward to SHRM 2010. (Woohoo! Anticipation, baby!)

In all seriousness, I hope everyone stays safe, learns a lot, drops great tweets (with the #SHRM09 hashtag), and remembers all of us “left behind” on the battlefield.  Have fun!

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HR Equations and Formulas

Posted June 8th, 2009 in General by Ben
Formula for figuring out how many HR pros it takes to screw in a lightbulb. Flickr-halfbyte

Formula for figuring out how many HR pros it takes to screw in a lightbulb. Flickr-halfbyte

HR is governed by laws and regulations much of the time. However, we also have some nifty formulas that help us do our jobs on a daily basis. Below you will find some interesting resources that should help you with any questions you have. Make sure you subscribe for free updates so that you never miss a hot news item or funny article.

HR Metrics

While human resources has traditionally been more of a “soft” profession, in recent years we’ve begun to learn how to measure our impact on an organization through various formulas. We can study factors like cost per hire, time to fill, employee satisfaction, etc., but those really are just scratching the surface and not digging into the available data. Learn how to make your HR metrics rock.

We should be looking for more useful, practical types of knowledge like HR to staff ratio (i.e. how many HR professionals do you need per employee?), employee turnover cost calculator (i.e. how much does it cost every time an employee decides to leave your organization?), and other hiring, turnover, and absence calculators.

Another great resource is this list of 20 common metrics.

A nicely done formula or equation is pleasant to look at.  The ability to take rows and rows of endless numbers and force them into a format that is easy on the eyes is to be respected.  Heck, even a chart can be interesting if you pick the right one (like this). :-)

Now for the not so serious part of this post…

Know Your Limits

I have spent a good bit of time in the past week or two developing derivatives of calculus formulae that express HR concepts (geek alert).  My favorite so far involves limits.  The limit formula has boundless possibilities for application, and coming up with new concepts is a tricky, yet interesting, way to spend some time brainstorming.

It’s been quite a few years since I had a calculus class, so anyone that can say this better can feel free to chime in.  Limits basically say that as value x approaches a predetermined point, two dissimilar items become equal.  The example my calculus teacher always used was “As the engineer’s grade approaches zero, an engineering degree becomes a business degree.”  In simpler terms, the lower the engineer’s grade, the more likely he/she is to become a business major (obviously he was an engineering fan :-) ).  Another easy one would be “As your wallet approaches full, dinner becomes a steak.”

HR Applications

Yeah, I haven’t really figured out a real world application for this yet, but I do think it sounds promising and it could be a fun brain-stretcher to think up a few ideas for it.

Do you have a favorite formula or something else you’d like to know? Tell me in the comments below!


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Follow Up: What Are We Learning?

Posted June 1st, 2009 in General by Ben
Are we learning something new or something old? Photo via enygmatic

Are we learning something new or something old? Photo via enygmatic

In case you missed the original post where I rambled and ranted about how unprepared students are for the world after college, feel free to read it, because this post builds on that topic.

I received several fantastic comments since the original post, and I would love to bring attention to them here, because they build on what I had to say and bring some different points of view to the discussion.

Karen had some experience in school, but it wasn’t current enough to make much of a difference. (Karen, I don’t know if that is better or worse than having none at all!)

We had one HRIS class as an elective. I recognized that it would be necessary, but for some reason it was a hard sell to the students.

The professor was current in the industry, but the information, text and actual lab technology was very dated and superficial. We were told it was due to cost. We were given a “how-to” in choosing a system (RFP) rather than any in depth on the technology itself.

While I was in school full time, I also had 2 full time internships and an outside part time position. Because of the nature of my positions, I didn’t have much exposure to the technology used in larger companies and still find it a challenge.

A Catch-22…I need the training to get the job, but need the job to get the training.

Chris had a similar experience. He also said that he is an adjunct professor and uses a hands-on project for the entire semester’s grade.  (Congrats to you for that, Chris! You’re doing your best to prepare the next group for what work is really like!)

I cannot agree with you more on this subject! I came out of school back in ‘04 with a Bachelor’s in Management & Admin w/ an HR Concentration and I can definitely tell you that most of what is taught today does not prepare you for the “real world” of HR.

Of course, I had one professor that was fantastic and kept up with the latest research and how HR really worked in today’s environment, but the other professors were just clueless. Many of which have never even worked in HR – they just achieved degree after degree and then preceed to tell me how HR works. Or you have the few that worked in HR when it was Personnel and we can both say that HR today has left Personnel at the station.

I currently teach Performance Improvement as an adjunct and I don’t have a single test in my course, but rather a course project that the student has to apply the Performance Improvement model to a real life client. How much more can you appreciate learning – you are applying what you are learning and can put this on a resume!!! I only wish more professors has done the same when I was in college.

The technology side will always be hard to teach because it is hard to get HRIS companies to provide software to universities (PeopleSoft, AS/400, etc.) because the software costs quite a bit and it requires a great investment on the universities part with a server that could run the software. However, this one I am still trying to figure out because I am trying to put together an HRIS course to teach without just teaching from a book – what do you learn from that? Technology is very hands on….especially if are going back to using AS/400 which is the “green screen” days and “F” keys.

And last, but not least, April said that her experiences outside of college prepared her for the HR field much more than just the college experience. She also detailed some specific things that students need but aren’t getting. (April, I agree with you wholeheartedly on those. I’ve learned more since leaving college than I ever thought possible!)

There’s so much more to HR than the regulations and models. Had I joined the HR workforce right out of college, I would have been lost. College was great, I maintained a 4.0 gpa but most of that was because I was living it as I learned it and could provide depth to what we were learning. Students need HRIS trianing, experience handling employee relations issues (beyond the legal perils) and in some cases hard core business writing skills.

If anyone else would like to join the discussion,  I would love to hear what you have to say. This thing is a huge issue, and I’m obviously not the only one to see the disconnect between what’s being taught in the classroom and what we need to succeed in the workplace.

There’s so much more to HR than the regulations and models. Had I joined the HR workforce right out of college, I would have been lost. College was great, I maintained a 4.0 gpa but most of that was because I was living it as I learned it and could provide depth to what we were learning. Students need HRIS trianing, experience handling employee relations issues (beyond the legal perils) and in some cases hard core business writing skills.
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