Getting hit by a bus-the importance of succession planning

Posted June 22nd, 2011 in General by Ben

hit by a bus-succession planning at its finestLast week I attended a NASHRM luncheon called Growing and Buying Talent for Tomorrow, and it focused mainly on succession planning. I thought it sounded interesting, so I went to the lunch meeting. Little did I know that it would raise some interesting questions that I hadn’t considered before. Sure, you think about the usual reasons to plan for succession:

  • what if person x leaves suddenly?
  • what if person y retires?
  • what if person z needs a defined career track to stay engaged?

But the thing that I stopped to seriously consider was the proverbial “getting hit by a bus” scenario.

I kid about it often at work as a way to emphasize the importance of documenting processes and the arcane knowledge tidbits that are floating around the brains of our engineers. “We need to write this down in case Bob gets hit by a bus” might sound silly, but it gives you a chilling visualization about how true it really is.

Maybe it’s a stress-related illness that puts the person out of work for a while. Maybe it’s a family illness and the employee needs to become the primary caregiver. Whatever the case, it needs to be something you consider. If you want to share the phrase to get a laugh, feel free, but understand the underlying implications and plan accordingly.

What would you do if one of your key people was “hit by a bus” and couldn’t work for you ever again? Would you survive? What would the cost impact be?

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What I’ve been up to lately

Posted March 23rd, 2011 in General by Ben

I’ve been beating myself up about not posting as frequently here lately, but it’s for good reason(s). Really. Here is the full slate I’ve been working on these days, just in case you are interested. And if I’m slow to respond to an email or a phone call, now you know why!

HRevolution

I’ve been doing some work on HRevolution lately, getting neat stuff posted like speaker interviews and sponsor info. I figure posting here will slow somewhat until May gets here, but I just wanted to set expectations early. :-) By the way, if you want to go there are 8 tickets left at the time this is published. Snag one if you want to attend an event like no other.

The day job

People still ask me about my job that I started back in November. The most common question is, “Do you still like your job?” And my answer is a resounding yes(!). I get to do fun stuff and get paid for it. What kind of fun stuff? Well, lately I’ve been working two big recruiting initiatives to bring in helicopter pilots and survival instructors. How cool is that?

When I’m not working on that kind of effort, I’m developing training for managers, handling our benefits, and creating systems and processes to help us prepare for some growth we are planning for later this year.

I have an amazing manager, the culture is fantastic, and the free Diet Dew in the fridge doesn’t hurt. Plus I get to interact with our CEO, Mike Durant, on a regular basis. Hard to get that kind of access to senior leaders in other companies. One of my friends has this offer to come work for another company locally for about $10k more than what I’m making now. I told him if I ever started hating my job I’d be there in a heartbeat, but it doesn’t look promising. :-)

RocketHR

If you aren’t reading RocketHR, you should! I post there about once a week and most of the time it’s new, unique content. Click here to get it delivered to you. A few recent posts include reasons why you should read blogs, the SHRM blog carnival, and a video about really being ethical.

NASHRM

In my spare spare time, I also am the Social Media Director for my local Society for Human Resources Management chapter. Not only do I write the RocketHR blog, but I’ve made myself available to anyone and everyone locally who is looking for information or advice on getting involved with social media. It’s so much fun helping someone make the leap from “interested” to “practitioner.”

Project Social

If you’ve been following Project:Social for long, you know it’s a social media mentoring program for HR pros. We are in our second round of the program and are looking to get the third one started soon. Some people have asked why Victorio and I haven’t had more people in the program, but as you can see with other things I am working on, it is definitely a challenge to devote time to this and if you don’t have a good experience, then it wasn’t worth it anyway. We are looking at ways to scale the program to have more mentor and mentee pairs working at the same time.

SHRM YP Council

I’m about halfway into my term as the SHRM YP Council Chairman, and it’s been interesting so far. We are creating a guide that will be used to help young professionals get more involved with their local chapters. It also has some great tips and advice for volunteer leaders to help them connect with those individuals. I’m definitely glad that I am in the group!

On the home front

Don’t know that you specifically care, but I thought I’d offer my house up if anyone’s interested in buying. :-) Seriously, we are looking to move now that we’ve outgrown our little place, and if you’ve ever been through the process, you know how much that process takes out of you. We are also having so much fun watching the girls grow up. They are always doing something new and interesting, and I’m doing what I can to keep up! A few pics: Bree (our little puppy), Bree at dinnertime, Bella taking the car for a spin, and both girls first thing in the morning (FYI-Bella on the right, Bree on the left).

And that’s just to get me started. What is everyone else up to these days?

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How to ask questions during an investigation

Posted March 14th, 2011 in General by Ben

Recently I attended a NASHRM workshop session on how to ask effective HR investigation questions. One of the points the speaker hammered home was the importance of asking open-ended questions to get the most information out of the people you have to interview. She referenced this Saturday Night Live skit as a good reminder how not to ask questions during an investigation.

I’ve seen people who are excellent at asking questions to steer the conversation where they want it to go. I’ve seen others tank and blow up an investigation with poorly constructed questions. It really is a skill you should cultivate as an HR pro!

Sample investigation questions

  • What happened?
  • What did you do about it?
  • How did she react?
  • Why didn’t you report this information before now?

Trying to find out who is telling the truth? Check out this free guide detailing signs that a person is lying.

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SHRM Leadership Conference

Posted November 9th, 2010 in Events, General, SHRM by Ben

Well, it was bound to happen eventually. In a week I’ll be venturing to Washington, DC in order to attend the SHRM Leadership Conference. It’s geared towards SHRM Volunteer Leaders, and I definitely have an interest in becoming one. Much of what I do now isn’t exactly in the spotlight when it comes to helping SHRM leaders learn and grow. Things like the SHRM chapter leadership guide are pretty unobtrusive, but they can really help chapter leaders to think about things critically instead of running their chapter “the way it’s always been done.”

I pushed hard to attend, talking with my local chapter, reading up on the requirements, and even going so far as to pitch the idea to SHRM to help me get there (yeah, right, but I still had to try). In the end my local chapter backed me up (as they always seem to) and the big boys at SHRM didn’t (as they always seem to). I thought the pitch was a good one. I’ve included the text of it below.

I have heard so many great things about the leadership conference, but the problem is that it has all been from word of mouth. I’ve never read another blogger really dig deep into what happens there and how they benefited from attending the event. While I spend a considerable amount of time volunteering with my local chapter, my position as webmaster/social media coordinator doesn’t qualify me for a ticket to the event. Bottom line: I would love to have the opportunity to share about the event and promote it to my audience and network.

I know it is more of a niche event, but I believe it has the potential to radically change how SHRM reaches and guides its volunteer leaders. I so strongly believe in the idea of bringing volunteer leaders together that I have created a LinkedIn group to gather feedback and form some close ties to the SHRM leaders in the field.

Because I’m also involved with the HRYP committee with Chuck, I’d love to find a way to help reach the young volunteers and help bring them into the leadership conference experience. WIthout them seeing the value in attending, the event will be losing a lot of attendees in the coming years.

I’d like to write about the leadership conference from several angles:

  • First, from that of a first-time attendee. What’s it all about and is it even worth the trip?
  • Second, from the young volunteer leader’s perspective. Is this a tool that can provide me and my chapter with value?
  • Third, from my blogging persona. This event really is where a lot of connections and changes are made that other people never even have the opportunity to observe. I want to push bloggers to learn more about SHRM and share how their experiences have influenced their careers and organizations, because this is where the magic happens.

See? Not really a hard sell, but it has a lot of potential if they want to prove the value to the young HR professionals and other new and future SHRM volunteer leaders around the country (world?). Anyway, like I said, my local SHRM chapter made it happen for me, so I’ll be going and focusing on ideas to really help them in the coming year. I have a lot of ideas on my mind already, and I’ll be traveling with our president-elect, so there will be some deep discussions on chapter strategy on the trip to DC. If you’re going, shoot me an email. I’d love to meet you there!

By the way, my friend Dave Ryan did a little survey and realized that only 1.57% of the attendees for the event are active on Twitter. Not sure if that’s above or below the average, but I’m interested to see what happens when we get together.

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What I’m doing and not doing today

Posted September 6th, 2010 in General by Ben

In the past few weeks I’ve written in spurts. Sometimes I’ll get a lot of posts out and sometimes it’s more of a trickle. Sometimes I get guest posts out to help other people keep up their frequency even though mine sometimes is lower than I’d like. Well, I had intended to write a post today. But then I remembered that I have something more important going on.

Next Tuesday (September 14th), I am going to be speaking at my local SHRM chapter’s luncheon. Yeah, I’m kind of surprised, too. :-)

It all started when a few of the chapter officers followed some links from the SHRM chapter blog that I write. Those links led to some different posts here, and they reached out to me to see if I would be interested in talking to the chapter.

I am so not interested in talking about me for an hour, so I’m trying to make it about the audience and how what I have learned can benefit them. So far I’ve narrowed it down to two big things: passion and professional development.

Everything I do outside of work springs from my passion for this field. And that enthusiasm has led to some amazing professional development opportunities, including attending the SHRM10 conference, cofounding HRevolution, participating in my local SHRM chapters’s mentoring group, and chairing the HRYP committee for SHRM. Just for kicks, I also want to share things I’ve screwed up on, because that’s how I (and everyone else) learns the hard lessons.

So, I’m not writing a blog post today. Not at all. I’m writing the outline for my presentation. Nothing to see here. Move along. :-)

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30+ Ideas for SHRM Chapter Leaders

Posted May 6th, 2010 in General, SHRM by Ben

Ideas for SHRM chapter leadersThese ideas for SHRM chapter leaders are a part of the SHRM Chapter Leadership Guide.

I often hear from other HR pros who are members of a local SHRM chapter that stinks. Depending on your chapter leadership, you could be having an amazing experience or a horrible one. Whichever you may be in, it wouldn’t hurt to pass this link on to someone at your local chapter. And if you are in a leadership position, explore the list. I don’t have all the answers (admitting that up front!), but I do love coming up with ideas that could really be beneficial for the average HR professional.

Here are a few ideas to make things more interesting and engaging for your members. Continue Reading »

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Dress for the Job You Want (Blogging)

Posted April 28th, 2010 in General by Ben


This image is a tribute to my other NMU buddy, Bobbi. She looks like this character (Francine from American Dad). Rock it, Bobbi. :-)

AKA Why You Should Read Blogs

Remember back when I talked about the SHRM chapter mentor program? It’s made up of a group of very smart people. Christine Beldner is one of those people, and she made a comment recently that I just had to write about. Continue Reading »

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