So if you’re a SHRM member and/or volunteer leader, you probably saw the news yesterday that SHRM is no longer supporting the PHR and SPHR exams after 2014. Read on for how this impacts you, and for those considering a SHRM Learning System alternative, I have a recommendation for that as well at the end. Here’s the note that many of us received earlier this week:

Dear Volunteer Leaders,

As an important and valued member of the SHRM community, I am pleased to share some exciting news with you.  The Board of Directors of the Society for Human Resource Management (SHRM) has approved a plan to create a competency-based certification program for human resource professionals.

The new HR certification is based on the SHRM HR Competency Model, which consists of nine primary competency domains defined with behavioral proficiency standards across four professional levels — entry, middle, senior and executive.  The new certification will be the first of its kind focused on teaching and the testing of this practical, real-life information that HR professionals need to excel in their careers.

“The differentiator for HR professionals will not be what you know, but what you can do with what you know,” said SHRM Board Chair Bette Francis.  “SHRM has a responsibility to lead the profession towards a certification process that proves competencies.  That will benefit the individual, the profession and employers by aligning HR with the changing demands of business.”

Over the last three years, SHRM had conducted and validated research on behavioral competencies and has developed its own competency model to serve as a foundational resource for all HR professionals.  SHRM is currently working on a certification program that will create a testing regime and governance model to provide integrity to the exam process.

SHRM plans to offer the first exam for the new competency-based certification in mid-2015.  However, to ensure that no applicants are disadvantaged by this transition, SHRM will continue to support the PHR and SPHR certifications programs through the December 2014 – January 2015 test window.  Other exams will be supported through their last test window in 2014.

“We have been working towards this for several years and are taking steps to ensure a smooth transition for SHRM members and HR professionals,” said SHRM CEO and President Henry G. (Hank) Jackson.  “We are creating a clear pathway for HR professionals who are already certified under knowledge-based credentials so they can move to the new SHRM competency-based certification.  This certification will be relevant to all career levels, across all industries, and organizations around the world.”

I know you are as excited as I am about SHRM’s focus on competency-based certification and SHRM will be sharing updates with you about the new program in the coming weeks and at the Annual Conference.

Warmest regards,

Elissa C. O’Brien, SPHR
Vice President, Membership
SHRM

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Earlier today the latest workplace flexibility research from the Families and Work Institute and SHRM came out, and there were some very interesting data points in the study. A few quick hits from the 2014 National Study of Employers (link to the full study below):

  • The presence of women/minorities impacts offerings: Organizations with more women and racial or ethnic minorities who are in or report to executive leadership positions are more likely to offer a high level of health care and economic security benefits than organizations with fewer women/minorities in those positions.
  • How are employers preparing their people? Employers are more likely to provide training for supervisors in managing diversity and least likely to have a leadership development program for women (63% vs 11%).
  • The all important culture discussion: Respondents were asked to assess the supportiveness of their workplace cultures… The majority of respondents indicated “very true” to statements assessing whether supervisors are encouraged to assess employee performance by what they accomplish rather than “face time” (64%) and whether supervisors are encouraged to be supportive of employees with family needs and by finding solutions that work for both employees and the organization (58%). Far fewer employers, however, responded “very true” to statements asking whether management rewards those within the organization who support flexible work arrangements (11%) and whether their organization makes a real and ongoing effort to inform employees of the availability of work-life assistance (24%).
  • Twenty one percent of employers overall indicated they must comply with the FMLA but fail to offer at least 12 weeks of paid or unpaid leave for at least one type of leave. In other words, approximately one in five employers appear to be out of compliance with the Family and Medical Leave Act.

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It’s day two of the 2014 SHRM Talent Management conference, and I attended a great session on Quality of Attrition: Management’s Favorite Human Capital Metric. The bottom line is that we know that every person that leaves the business is not the same. Why they left, how valuable they were, and what the organization could have done to change the results are all elements of attrition quality that can (and should, arguably) be measured.

So who’s doing it?

According to data from i4cp, high-performing companies are more likely than low-performing companies to measure various factors relating to employee attrition. In fact, 85% of high performing companies measure factors such as voluntary/involuntary attrition, whereas low performers only measure that data approximately 70% of the time. Continue reading

I’m at the SHRM Talent Management Conference in Nashville this week. This morning I attended a session on improving employee retention by Linda Ginac at TalentGuard. Here are some thoughts on that topic…

Turnover is real

With average employee turnover by generation standing at 2 years (Millenials), 5 years (Gen X), and 7 years (Boomers), turnover is a real issue for organizations everywhere. According to a recent study, the average turnover in the US is 15% with just over 10% of that being voluntary/preventable.

So, what are you going to do about it?

[Related: Check out this employee retention video]

Each employee is more than their job title

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Next week I’ll be attending the SHRM Talent Management Conference in Nashville. It’s an event focusing on recruiting and talent, and I’m excited about attending and sharing some of the sessions I’ll be viewing.

If you’re going to be there and want to connect, hit me up via email and we can try to make it work.

As a preview, here are the sessions I’m planning to check out during the event.

Big Data: Your Best Bet In The War For Talent

Why: As our organization has grown it has become harder to source from some of the same pools that we’ve used repeatedly over the years. I’m hoping to learn more about using data to help find the next person I hire.

Quality of Attrition: Management’s Favorite Human Capital Metric

Why: We have a long-standing discussion at work about the difference between retention and turnover. For our purposes, retention is preventable, turnover is not. I’m hoping to learn more about attrition, what the market averages are, and how we can leverage that for better organizational metrics.

Beyond Performance Reviews: Influencing Performance Improvement

Why: Thanks to my buddy Chris Ponder, I’ve been getting more interested in the field of performance improvement lately. I’d like to look at ways we can take our paper (shudder) performance reviews to another level with more impact to the business.

Effectively Managing a Remote Workforce

Why: We have more people outside our local office and we’re adding new work sites regularly. It becomes difficult to make sure everyone feels included and engaged when they are not physically in the same workplace. I’m looking for ideas on how managers can lead those people as well as how to make sure we’re taking care of the remote staff adequately.

Strategic Talent Acquisition: The “Talent Advisor” Approach

Basically, how valuable would your leadership say your recruiting function is? Do they think it enhances the overall business by finding the right people at the right time? I think we do this pretty well, but I am always looking for ways to improve our service delivery on the recruiting side.

Well? Anything in there look interesting to you? What would you like me to share about?

So the SHRM 2013 Conference is in Chicago. I’ll be there, will you?

shrm 2013 conference chicagoThis will be my third SHRM conference to attend, and my hope is that it will be the best one yet. 60+ other HR and recruiting bloggers will be there.

Who else is going? What sessions are you looking forward to?

I know it’s a few months away, but is anyone interested in a quick, informal meetup? Maybe for breakfast or something? I’d love to have the opportunity to chat with some of the smart people that follow the blog.

Hashtag #shrm13 for those following on Twitter.

Tips for SHRM 2013 conference first timers

Here’s a short video where I talk about my tips for the first-time attendees for the SHRM 2013 conference. Subscribers click here to view. The video notes are below if you don’t have time or can’t watch it now.

Video notes

Here’s what I wish I had known ahead of time for my first SHRM conference events.

  • Plan to talk with 2-3 vendors who might be valuable partners for your company. Maybe not today, but six months or a year from now you might be looking for an applicant tracking system, a rewards supplier, etc. Take this time to talk with them face to face in the expo.
  • Look for the “parties” or after-hours events. I’m not a party kind of guy, but those events are great in that you can develop friendships and lasting connections. Bottom line: leave some space open for unscheduled networking and learning. Some of the best experiences you’ll ever have!
  • Start connecting with people before the event. That way you’ll have connections there on site that you can meet with and those connections can greatly enhance your enjoyment of the event.
  • Definitely plan to learn, take notes, and take things back with you. But those three areas are some that I wish I’d known about when I attended my first SHRM conference.

So, anyone else planning to attend? Do you have any tips for the first-timers out there? 

I’m so excited about the upcoming AL SHRM State Conference on May 18, 2011.  We are expecting over 500 attendees.  As usual, we have very informative and timely sessions planned for our attendees this year.  In the past, we have did not have much time available for networking and socializing, this year I’m looking forward to our first pre-conference reception at Saks Fifth Avenue.  As an HR Professional, you cannot afford not to attend the AL SHRM State Conference. –Carmen Douglas, President of the Alabama State SHRM Council

SHRM AlabamaOne of the first blog posts I ever wrote back in 2009 was about ALSHRM. It was the first event I attended as a blogger and Twitter user, and I will never forget it. This year I am going back to cover the event at the request of the ALSHRM state council. I’m excited about content and connections.

Content

This is what I’m looking for as my plan for the day. Pumped!

  • Opening Keynote Session: From Boomsters to Linksters: Managing Friction Between Generations
  • Absolute Honesty: Building a Culture of Straight Talk and Integrity
  • Lunch Keynote Session – Just Like Fine Wine: Cultural Emotional Intelligence
  • The Laughing Warrior: How to Enjoy Killing the Status Quo
  • Closing General Session: How Aflac HR Impacts the Bottom Line

Connections

I have some old friends who will be present (@adowling, @thewitchinghr, @incblot, etc.), and it’s always great to catch up with them. I’m also excited about meeting some new people, including at least one of the speakers. Dale Dauten, author, speaker, and all around great guy is going to be talking about innovation, and I can’t wait to hear what he has to say.

If you’re following on Twitter, I’ll be on the #ALSHRM11 hashtag with some of the other attendees.

In short:

Cheap cost.

Valuable content.

Welcome to the Alabama SHRM State Conference.