Customer service. I’ve covered it here before, and it’s something we all are familiar with from one perspective or another. But what about HR? Who are our customers? Employees? Managers? Senior leadership? Check out the video and see what you think. Love to hear your thoughts!

(By the way, if the audio and video aren’t synced, my voice won’t match my lips. It will look just like a bad Japanese movie. Enjoy it. :-))

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