Measuring the ROI of HR Programs is Critical: Here’s How Patagonia Does It

When I am teaching a class to prepare students for the PHR/SPHR exams, one of the things I repeatedly highlight is the need to tie HR practices back to business objectives. If we only see ourselves and our actions within the “bubble” of HR, then we severely limit the impact and value we can deliver … Continue reading Measuring the ROI of HR Programs is Critical: Here’s How Patagonia Does It