upstartHR

Tag: Book Review

  • The Customer Rules (Book Review)

    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell As an HR professional, I don’t often interact with the end-customers for our business. However, I learned early in my career that HR’s internal customers (managers and staff) are to be treated as well as, if not better than, we actually treat…

  • Business Boot Camp (Book Review)

    Business Boot Camp: Management and Leadership Fundamentals That Will See You Successfully Through Your Career Most of you know that I transitioned into a more formal leadership-type role last year. That brought about multiple changes that are still affecting me today: I’m more aware of my role as a leader and what it means to…

  • Tweak It (Book Review)

    Tweak It: Make What Matters to You Happen Every Day by Cali Williams Yost Tell me if you’ve heard this one. Bob heads home after a long day of work. He’s looking forward to seeing his kids and spending some time with his wife.  He decides to jump onto his email when he gets home. You know,…

  • The Titleless Leader (Book Review)

    The Titleless Leader: How to Get Things Done When You’re Not in Charge by Nan Russell I’m in a unique position. Due to the importance of my role (hey, HR is important, right?), I’m a member of the leadership team where I work; however, I don’t have anyone who directly reports to me, which makes some…

  • The Temp Factor (Book Review)

    The Temp Factor by Cathy Reilly Recently I received a copy of The Temp Factor: The Complete Guide to Temporary Employment for Staffing Services, Clients, and Temps from Cathy A. Reilly. I didn’t know what to expect from the book, because I don’t have much experience with temps or staffing companies. I ended up with…

  • Adverse Impact Analysis: A Practitioner’s Guide (Book Review)

    Statistical Analysis of Adverse Impact: A Practitioner’s Guide by Stephanie R. Thomas I know, adverse impact analysis is not my usual fare. However, I’m working on a new project, and I need to expand my horizons a bit. To be honest, I didn’t know what to expect from this book. I thought I might pick…

  • Seeing the Big Picture (Book Review)

    Seeing the Big Picture: Business Acumen to Build your Credibility, Career, and Company by Kevin Cope Okay, I’ll admit it. I requested a copy of Seeing the Big Picture by Kevin Cope because I wanted to pick up a few tips. I have always had a weakness of working “in” the business as opposed to…