upstartHR

Month: January 2013

  • Human Resources Entrepreneur Lessons For Better Performance

    4 Tips from the Life of a Human Resources Entrepreneur Shhh. I have a secret identity. When I’m not working on my blog/business as a human resources entrepreneur, I’m wearing a tie and going to a day job. I love the dual hats I am able to wear, and the experiences from both working a…

  • The Customer Rules (Book Review)

    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell As an HR professional, I don’t often interact with the end-customers for our business. However, I learned early in my career that HR’s internal customers (managers and staff) are to be treated as well as, if not better than, we actually treat…

  • The New HR Department-Ultimate Guide

    One of my older, popular posts is from 2010 and talks about how to run a one-person or new HR department. I wrote it after attending a conference session on the topic, but at the time I had never been in a small or new HR department before. Now I have that experience and would…

  • Recruiting Process-How to Share Job Openings with SmartRecruiters and MailChimp

    Recruiting process improvement, at its finest. That’s the thought that whipped through my brain earlier this week when I was able to conquer a problem with our recruiting process that has plagued me on and off for approximately 20 months. Here’s the gist of it: I signed us up for SmartRecruiters back in April 2010.…

  • Business Boot Camp (Book Review)

    Business Boot Camp: Management and Leadership Fundamentals That Will See You Successfully Through Your Career Most of you know that I transitioned into a more formal leadership-type role last year. That brought about multiple changes that are still affecting me today: I’m more aware of my role as a leader and what it means to…

  • Monkey Management-Don’t Take the Monkey

    Don’t. Take. The. Monkey. Ever had someone stop by your desk, tell you about a problem, and walk away, leaving the mess in your hands? They just gave you a monkey. And what’s worse is that you let them do it. If you’re not familiar, there’s a common phrase this relates to, which is “monkey…

  • Tweak It (Book Review)

    Tweak It: Make What Matters to You Happen Every Day by Cali Williams Yost Tell me if you’ve heard this one. Bob heads home after a long day of work. He’s looking forward to seeing his kids and spending some time with his wife.  He decides to jump onto his email when he gets home. You know,…