upstartHR

Making HR better. One HR pro at a time.

  • Vendor Management Guidelines-Leveraging Corporate Culture

    Vendor management guidelines? What? Isn’t this an HR/recruiting/leadership blog? Well, yes. Yes, it is. However, all of us have to deal with vendors, consultants, and other service providers at some point in our careers. I’ve been talking with our own Contracts/Subcontracts management pro at work, and we were discussing ways to help our vendors understand…

  • Everybody’s Business (Book Review)

    Everybody’s Business by Dr. Marta Wilson Engagement is hard. If it was easy, there wouldn’t be dozens of books, webinars, and consultants on the subject. In the book Everybody’s Business: Engaging Your Total Enterprise to Boost Quality, Speed, Savings, and Innovation, the author takes us through some of the concepts and strategies for engaging employees…

  • PHR Online “Study Group”

    The tool I’m discussing today isn’t so much a PHR online “study group,” but you’ll see in a minute why I’ve started referring to this group that way. Back when I released the SPHR &PHR Self Study Course in November, I wasn’t sure what to expect. I knew that it would be a valuable tool and…

  • Human Resources Entrepreneur Lessons For Better Performance

    4 Tips from the Life of a Human Resources Entrepreneur Shhh. I have a secret identity. When I’m not working on my blog/business as a human resources entrepreneur, I’m wearing a tie and going to a day job. I love the dual hats I am able to wear, and the experiences from both working a…

  • The Customer Rules (Book Review)

    The Customer Rules: The 39 Essential Rules for Delivering Sensational Service by Lee Cockerell As an HR professional, I don’t often interact with the end-customers for our business. However, I learned early in my career that HR’s internal customers (managers and staff) are to be treated as well as, if not better than, we actually treat…

  • The New HR Department-Ultimate Guide

    One of my older, popular posts is from 2010 and talks about how to run a one-person or new HR department. I wrote it after attending a conference session on the topic, but at the time I had never been in a small or new HR department before. Now I have that experience and would…

  • Recruiting Process-How to Share Job Openings with SmartRecruiters and MailChimp

    Recruiting process improvement, at its finest. That’s the thought that whipped through my brain earlier this week when I was able to conquer a problem with our recruiting process that has plagued me on and off for approximately 20 months. Here’s the gist of it: I signed us up for SmartRecruiters back in April 2010.…

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