Making HR better. One HR pro at a time.
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Who is HR’s customer?
Customer service. I’ve covered it here before, and it’s something we all are familiar with from one perspective or another. But what about HR? Who are our customers? Employees? Managers? Senior leadership? Check out the video and see what you think. Love to hear your thoughts! (By the way, if the audio and video aren’t…
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Helping an HR Student
Recently I got an email from someone looking for some information on early HR career type stuff. Thought it might be interesting for someone else out there as well. Hello My name is Jay, I’m a french economics student, I’m in second year in college. I have a project to write about the job I…
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What it takes to be a top digital influencer
I recently found out that I made the list of the top 25 digital influencers in the online HR space. Pretty cool, and I’m humbled to be among such esteemed company. But some of you might wonder what it takes to be a top digital influencer. Here’s my own secret recipe for how to make…
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Put up or shut up. That is all.
About a year ago, I was invited by Victorio Milian to share my thoughts on his Put Up or Shut Up Challenge. Here are the main goals I had for 2010. Develop more collaborative projects via upstartHR Work with my local SHRM chapter to be the BEST at what we do Help HR pros everywhere…
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Free Engagement Webinar, Metrics, Failure, and More
Whew! There are so many great resources I’d like to share today. Let’s jump right in. Free employee engagement webinar These events by Workforce.com are fantastic. They have multiple sessions throughout the day and you can even get HRCI recert credits for some of the sessions. Definitely worth checking out! Make your age an afterthought…
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Perform Like a Rock Star (Book Review)
With my affinity for using “rock” as a verb, you just know I would love reading the book Perform Like a Rock Star (and still have time for lunch) by Orna Drawas. Receiving this book from my friends at the Cadence Group couldn’t have happened at a better time, because my new HR job is…
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