Author Archives: Ben

Digital, Secure Document Management for HR Teams on We’re Only Human

“An HR manager can do whatever they need to do.  We do have a vision, and the vision is that all administrative tasks should be done in less than 15 seconds.”

Leila Laidani, Aconso


We’re Only Human — Episode 122


In the last year, companies have shifted much of their work processes to a digital format. However, legacy files and workflows don’t always transition so easily. 

In this episode, Ben talks with the team from Aconso about how using secure, digital storage solutions can help HR leaders to not only protect and preserve sensitive information, but use their time more effectively than shuffling paper and documents. 


Learn more: 

Check out the Aconso website: 

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What’s Your Culture of Health? Featuring Mobile Health on We’re Only Human

“You need to have a competitive pay and benefits offering. When you go to do that, the employer ends up paying for a lot of things that go unused just because there’s too much to communicate. What’s just amazing about the time and space we’re in now is you can really use personalization to surface opportunities from among and within those programs and benefits at the right time, in a way where it’s really a health and benefits journey of one.”

John Halloran, CEO at Mobile Health


We’re Only Human — Episode 121


Each of us is unique. Our day-to-day needs, our lifestyles, and even our stress levels vary greatly. But one thing is certain: wellbeing is applicable to every single one of us. 

In this episode, Ben and John discuss the importance of creating customized health journeys for employees (for instance, targeting a personalized need for mental health, fertility, or nutritional suggestions).

Beyond that, the discussion brings in ideas for how HR leaders can drive the right engagement with the workforce by leveraging wellbeing and wellness across a variety of opportunities. John brings up a powerful case study where EY and KPMG created an initiative using low-code tools from Mobile Health to engage their remote workforce, proving that these practices work for remote, hybrid, and in-office workers. In today’s talent-driven market, this focus on wellbeing is a “must have,” not a “nice to have.” 


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Learn about Anthem Blue Cross’s partnership with Mobile Health: 


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SMB Employers, Complexity, and Compliance with Jordan Conley on We’re Only Human

“I had a client that in February of last year had 72 employees, all in Boulder, Colorado. By September of last year, they eliminated their office and went remote. They went from having all their employees in one state to having those same 74 employees, but across 14 different states.”

Jordan Conley, President, Obsidian HR


We’re Only Human — Episode 120


In the United States, approximately 98% of the employers that exist have fewer than 100 employees. It’s easy to get caught up in the headlines that focus on enterprise companies, but a massive segment of the economy (and job market) are tied to small businesses. 

In this episode, Ben talks with Jordan Conley, President of Obsidian HR, about the challenges facing small businesses today. The discussion covers topics like outsourcing for a greater focus on strategic HR, how remote work makes compliance and HR work more difficult, and more. 


Connect with Jordan and Obsidian HR: 

Thanks to isolved for connecting us with Jordan!

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Personalizing Talent Practices at an Individual Level with Juan Betancourt on We’re Only Human

“Companies can now optimize things like rewards and training and development. HR and the way companies communicate with employees is going to be based on personalization.” 

Juan Betancourt, CEO, Humantelligence


We’re Only Human — Episode 119


The “one size fits all” approach is being replaced with the “one size fits one” approach at some of the most forward-thinking companies. 

In your personal life, you expect personalization. Customized movie, dining, or clothing recommendations are becoming the norm. But at work, this hasn’t been the case in the past. 

Now, with intelligent technologies, we can personalize how we interact with everyone at work, creating deeper levels of understanding and collaboration. In this episode of We’re Only Human, Ben talks with Juan Betancourt of Humantelligence about how the company is enabling these personalized experiences for the workforce and executive leaders. Use cases for personalization include everything from who to fits a job or company to how they learn best to what kinds of rewards they want and so much more. Check out this conversation to learn how you can personalize your approach to your people.


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How to Bring the HR Community Together with Bill Banham on We’re Only Human

“It all has to link back to practical insights and practical takeaways about how best we can come through the current crisis together.”

Bill Banham, Editor, HR Gazette

We’re Only Human — Episode 118

One of the fun parts of the last year has been connecting with new people, finding new resources, and building new communities. Someone at the heart of that is Bill Banham, editor and publisher at the HR Gazette. As someone who covers things happening in the HR industry, he brings a unique and balanced perspective on what HR leaders can learn about today’s business environment.

In this episode, Ben and Bill talk about the learnings of the last year, what he sees as important for HR leaders to pursue in the coming months, and more.

Check out the HR Gazette where Bill spends most of his time:

Work Has Changed at DHL – Here’s How The Company is Prioritizing Talent

“Listening without solving… Is really important, because the tendency for a lot of people is when somebody comes to you with an issue, the immediate response is to try and find a solution to the problem when in fact that may not be what you need.” 

Gordon Simpson, SVP Human Resources, DHL Global Forwarding


We’re Only Human — Episode 117


Work is changing. We all know it. We’ve seen it. Hiring is more difficult than ever, and predictions are that it will get harder. Retaining talent is critical. Development is essential. 

It’s easy to feel like it’s a problem that nobody can solve, but in today’s conversation, Ben talks with Gordon Simpson of DHL Global Forwarding about how the firm is serving its workforce by putting them first. From shifting to bring PPE into the country during COVID to health concerns with return to work, DHL is adapting to meet the challenges its people face and supporting them at the same time. 


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Don’t Judge for Feelings, Judge for Actions – Featuring Faye Ekong on We’re Only Human

“There’s a lot of blame going around. Rumors, gossip, people are on their guard.  So this kind of hidden anger and passive aggressiveness that I have seen, [what’s] always an eye-opener with clients is how many people need to be CC’d on any given email. So the more people that are CC’d in anything gives you an indication: there’s a bit of fear, and so that shows that there’s generally low trust.” 

Faye Ekong, Managing Director, RavelWorks Africa


We’re Only Human — Episode 116


In the organizational context of change management, it’s easy to become frustrated or flustered with people about how they feel about policies and decisions. But as Faye Ekong so clearly illustrates in this conversation on We’re Only Human, we should hold them accountable for their actions, not how they feel. 

In addition, Faye shares insights on organizational health (and a lack of it) with examples that will make you smile and nod along with her. Her work in Africa in may ways reflects the work of HR leaders around the globe, and her advice is helpful for driving better change and HR outcomes. 


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