Author Archives: Ben

We’re Only Human 50: Hitting a Milestone (Plus Special Guests)

Welcome to our 50th episode! In today’s show Ben takes a different approach with a solo show to catch up on some happenings at Lighthouse Research, some of the key activities coming up on the research agenda, and some personal reflections now that the book is out in the market. Listen in to hear from a handful of special guests that are very “close” to the show.

This is a lighthearted discussion to celebrate 50 episodes and to highlight fun topics coming down the line in the coming months. Check it out and be sure to subscribe and share with your HR friends!

We’re Only Human 49: New Research On Diversity and Inclusion Technology

Talking about D&I is nothing new for HR leaders, but what are you actually doing to measure and improve your firm’s approach? For some time the need was there to help people see why diversity mattered, but now the conversation has shifted to how to improve results. 

In today’s discussion, Ben talks with Stacia Garr of Red Thread Research and Carole Jackson of Mercer to explore the duo’s latest research on diversity and inclusion technology in hiring, development, analytics, and more. 

If your firm is thinking about D&I from a practical standpoint, today’s discussion is for you. 

Learn more about the report and the research by visiting: http://info.mercer.com/dandItech

How to Make Salary Decisions without Performance Review Ratings [Video]

In the last few years more and more companies have made the decision to move away from the big, annual performance review to more frequent, informal conversations about performance on the job. But the biggest question I’m hearing is “what happens to our compensation decisions?” After all, most of the time those two activities are deeply intertwined, so what’s the deal?

In the short video below I release some of the preliminary findings from a new research study I’ve been running on this topic. The short version: Continue reading

We’re Only Human 48: How to Use Hackathons and Coworking to Engage Employees

Hackathons are often seen as a tool for creating new software products, but did you realize that they could be used to create a more engaged workforce as well? 

In today’s show, Ben interviews Toni Eberhart, Executive Director for Urban Engine. In the show, they talk about how things like coworking nights, hackathons, and other social activities can help to crosspollinate ideas and create more satisfaction for technical talent. 

In a time where it’s harder than ever to attract and retain highly qualified technical workers and engineers, is a hackathon the secret ingredient to employee engagement? 

Toni recommends that employers look for places, platforms, and programs that allow employees to practice creative autonomy. It’s not just about creativity for its own sake, it’s about learning, connecting, and collaborating. 

 

Links

Connect with Urban Engine: http://urbanengine.com 

Check out the Artificial Intelligence for HR book

Case study of ADTRAN for using hackathons for employee engagement

If you enjoyed this, be sure to check out episode 8 (enterprise HR innovation) and episode 10 (your employees aren’t innovative enough). 

hiring candidate experience trends

3 Candidate Experience Trends You Should Know

Candidate experience is a booming business. Anyone with the ability to create a more positive experience for a company’s job applicants is in a great position right now, and that won’t change any time soon. In the last ten years, interest in the candidate experience has grown exponentially, as evidenced by Google Trends data.

On top of that, we’re seeing more evidence that the candidate experience is more than just a “nice to have” for businesses serious about profitability. One HR Open Source case study of Virgin Media highlighted the company’s transformation, detailing just how the firm was able to attribute more than $7 million in revenue to its improved treatment of candidates during the hiring process. This combination of factors is most likely why “candidate experience” was one of the top three priorities for recruiting leaders in the latest Lighthouse Research Talent Acquisition Sentiment Study.

In 2019 and beyond, we expect to see some specific ways this part of the talent acquisition world continues to evolve.

Video is integral to hiring processes

hiring candidate experience trendsVideo is huge, both for businesses and consumers. YouTube is the second largest search engine in the world (with greater traffic than AOL, Bing, and Yahoo combined!). Netflix and other video streaming services now account for the majority of internet traffic worldwide. We have come to expect and appreciate video on many levels, but it hasn’t yet made its way deep into the hiring process.

In one 2017 study, our team at Lighthouse Research found that candidates most want to see hiring managers in videos, not the stuffy “company overview” content that the majority of companies share. Additionally, with greater competition for talent, some companies are now offering video tours of workspaces to help attract the interest of potential candidates. Video is a powerful substitute for in-person experiences, and it’s infinitely more scalable, as well.

Video is going to be increasingly woven throughout the hiring process, creating a more personalized and seamless experience for all candidates.

Assessments are appreciated, but…

We’ve long been told that candidates hate assessments in the hiring process. They slow things down, they muddy the waters, and they don’t add any perceivable value to the overall experience.

The truth is, though, candidates actually do like assessments, but only if they actually give them a chance to show how qualified they are for the job. In other words, don’t throw them a generic personality test and expect them to be happy. Instead, look for ways to allow them to demonstrate their job-related skills and knowledge.

For instance, don’t ask software engineers to…

Check out the rest of the piece over on Clara Labs.

Does #HR care more about employees or protecting the company? [Reader Question]

I love answering questions from readers, because they encourage me to explore topics I might otherwise not touch on, such as today’s discussion. Have a question of your own? Share it and I’ll try to work it into the schedule!

Does HR care more about the employees or protecting the company?

HR’s Primary Role

When someone is hired into the HR profession, their primary role is to support the “people” functions of the company, such as hiring, training, and retaining employees. It’s funny if you think about that being the primary responsibility set, because we know that managers select candidates, often recommend workers for development, and are the reason that 80-90% of workers leave the organization, Regardless, that’s our job: tie the business objectives with the people process objectives to the degree we can.  Continue reading

We’re Only Human 47: Using Mission-Focused Learning to Improve Learner Engagement

Recent research from CLO Media shows that the number one performance metric reported by Chief Learning Officers for learning initiatives is employee engagement. But is this the right metric? Does engagement truly encapsulate how people learn, the impact on the business, and other critical factors? 

To answer this question, host Ben Eubanks sits down with Sam Herring, VP and General Manager for Intrepid by VitalSource. Sam has a long track record in learning technology and services and a well-rounded outlook on the profession. In the conversation, Ben and Sam talk about the pros and cons of engagement as a learning metric, how mission-focused learning can lead to better results, and the importance of learning journeys. 

If your team is thinking about how learning can partner more closely with the business this year and in the future, Sam’s insightful takeaways at the end of the show offer some spectacular guidance to that end. 

Follow Sam on Twitter: https://twitter.com/samuelherring

Check out Intrepid Learning online: https://www.intrepidlearning.com/learning-library 

Check out Ben’s newly released book, Artificial Intelligence for HR: http://aihrbook.com/buy