Category Archives: General

Kevin Eikenberry-The Virtues and Vices of Consistency

Today we have a guest post from Kevin Eikenberry, all-around brilliant guy and author of the new book From Bud to Boss. Let’s roll!

Most people value and admire consistency. From Cal Ripken, Jr\’.s consecutive game streak in baseball, to business longevity, to celebrating anniversaries and even birthdays; humans look for consistency, for plans and for stability. Most people see those traits as good things.

Compounding the interest and desire for consistency is the favor found in traditions. The meal you always have on a specific holiday, the things you do each Spring, fireworks on the Fourth of July in America, the list could go on and on…

There obviously are virtues to consistent performance, reliable processes and unchanging traditions. Yet, as with most everything in life, there is a flip side to these virtues too – the vices of these hallowed traditions and consistent actions.

You might be thinking… what could possibly be wrong with apple pie on my birthday or subscribing to the same magazine for 25 years or that popular annual Customer promotion?

While there might not be anything “wrong” with it; I\’m curious, have you considered that you might like another flavor of pie (or a cheesecake!) better? Or that maybe there is another magazine that better addresses your specific interests (which likely have drifted over 25 years), or that an entirely different promotion might do even better?

When you are blindly tied to consistency and tradition these vices can keep you from thinking, put you at risk of being out of step, expose you to settling for just good when something better exists, and preclude you from asking questions (the kinds of questions that could change everything for the better).

If you buy my idea that there are two sides to the consistency coin, then let\’s talk about what leaders can do to most effectively deal with – and take advantage of – both sides of that coin.

Balancing the Virtues and Vices

Human inclination is to “keep the tradition alive;” so, the advice that follows is more about opening your mind to the possibility that you could change that tradition. Having said that, realize these steps may leave you with the decision that the tradition should remain and continue to be cherished for what it is.

That\’s perfectly fine and is all part of the balance itself. You must be willing to look critically at everything, and then determine what can change and what must remain.

Five steps to consider

Identify the “sacred cows”. What are the things you don\’t ever look at? What are the things you never question, that you always do, or are considered politically “untouchable” in your organization? When you make this list you have taken the first step towards finding a greater balance – and possibly finding a tremendous opportunity for improvement.

Respect, but inspect. Each of those time honored procedures or traditions has value – or did at one time. As a leader, recognize the emotional connection or affiliation people may have towards these processes or approaches. Even if you expect to find change needed, respecting these practices is the best first step. This respect should be shown and felt as you inspect these processes and events for possible changes.

Do a relevancy check. Does the event, process or tradition support the current goals of your organization? Goals often (and should) change over time, and so it is appropriate to consciously take time to align all activities to the goals of the organization. If the tradition or process in question doesn\’t support your current organizational goals, why does it remain?

Rededicate your efforts. Your analysis may not produce a black and white answer (like this is good and should be kept, or this needs to be eliminated). Regardless of the complexity, the goal is to decide and act. Perhaps the tradition needs to stay; perhaps it needs to be adjusted; or perhaps it is time to recreate, re-fashion or more drastically change it. Whatever the decision, rededicate your efforts to making the process or tradition highly valuable and valued.

And, if your analysis determines that some change is required, remember to . . .

Recognize deeper challenges. If you are making changes to a long-held tradition, recognize that the resistance to change will be significant – it will perhaps even surprise you. In this case remember to be patient, to be respectful and to talk about the ‘whys\’ of the change early and often.

I love traditions as much as, if not more than, most. AND, I love change and the opportunities it brings. As a leader you must find this balance for yourself and your organizations.

Potential Pointer: Consistency and traditions can be of great value. They also can be a challenge when they obscure or work against your overall goals. As a leader it is your responsibility and opportunity to find the balance between change and consistency – choosing each at the appropriate time.

Kevin Eikenberry is the author of From Bud to Boss, a book for leaders transitioning into their new roles. If you are a new leader or know one, grab a copy of the book today!

#HRevolution Agenda

If you haven’t seen the HRevolution buzz lately, you must be under a rock. This event is going to be the best one yet. Third time is the charm, right?

Here’s the agenda for all of you who are attending or on the fence. At this point there are about a dozen tickets left, so sign up quickly!

HRevolution 2011 Agenda

You wanted it, now you can have it! Here’s the preliminary agenda for HRevolution. As the event gets closer, keep an eye on this blog for more information about the speakers and their sessions so you can start planning which ones you’d like to see.

  • 7:15 – 8:00 – Registration, breakfast, networking time
  • 8:00 – 8:15 – Opening remarks from HRev organizing team
  • 8:15 – 8:45 – Opening keynote from Liz Gottung, CHRO at Kimberly Clark
  • 8:45 – 8:50 – Announcements: Session Titles, Facilitators, and Locations for first set of concurrent sessions
  • 8:50 – 9:00 – Break
  • 9:00 – 10:15 Concurrent Session Block A
    • A1 – Social Network Analysis – Josh LeTourneau (TECHNOLOGY)
    • A2 – If HR is so bad, what are you DOING about it? – Steve Browne and Jason Lauritsen (STRATEGY)
    • A3 – Emotional Intelligence (EQ) in the Workplace – Kevin Grossman (STRATEGY)
    • A4 – Pop Culture, Politics, and HR – Laurie Ruettimann and Matt Stollak (DEVELOPMENT)
  • 10:15 – 10:30 – Break
  • 10:30 – 11:45 – Concurrent Session Block B
    • B1 – Diversity and Inclusion= Innovation in the 21st Century- Joe Gerstandt (STRATEGY)
    • B2 – Virtual Management – Eric Winegardner (LEADERSHIP)
    • B3 – Connecting in a Non-creepy Way – April Dowling, Shauna Moerke, and Dwane Lay (DEVELOPMENT)
    • B4 – Recruiting: Cool Tools and More – Craig Fisher (TECHNOLOGY)
  • 11:45 – 1:00 – Lunch – Eating. Networking. Enjoy!
  • 1:15 – 2:45 – Concurrent Session Block C
    • C1 – Six Thinking Hats – Suzanne Rumsey (STRATEGY)
    • C2 – Wellness Doesn\’t Suck – Tanya Barham (DEVELOPMENT)
    • C3 – The HR Slam – Mary Ellen Slayter and Charlie Judy (OPERATIONS)
    • C4 – Reserved
  • 2:45 – 3:15 – Break
  • 3:15 – 4:15 – Concurrent Session Block D
    • D1 – Paul Hebert – Designing for Influence (OPERATIONS, STRATEGY)
    • D2 – Linking Culture, Brand, and Revenue – Nate DaPore (STRATEGY)
    • D3 – How do I get there from here? – Paul Smith AND China Gorman (DEVELOPMENT)
    • D4 – The Great Performance Debate – Mike Carden and William Tincup
  • 4:15 – 4:30 – Re-assemble group for closing activities
  • 4:30 – 5:00 – Closing remarks from the organizing team

Originally posted on the HRevolution website

The question I have for you is which session you’re looking forward to most and why?

Employee Engagement eBook

how to employee engagementEmployee engagement. What is it? Why should you care? Studies show that employees that are “engaged” in their work perform significantly better than those who are not. The problem is finding real, tangible ways to make that happen. Good thing there’s a book for that.

Recently I reached out to a few people to see if they wanted to contribute to an eBook to help HR pros, managers, and business leaders learn more about this topic. The response was a good one, and today I’m happy to share the free eBook with you. It’s titled “All together now! A guide to employee engagement.”

There are personal stories about engagement and what it means, tips for companies on communication and culture, and some really great, specific how-to content.

Special thanks to Shauna Moerke for helping me to promote the guide through the HR Carnival channel. I also want to thank the contributors for offering up some great, useful content: Nathaniel Rottenberg, Chris Ferdinandi, Paul Smith, Laura Schroeder, Dwane Lay, Dave Ryan, Krista Francis, Jennifer V. Miller, Lisa Rosendahl, Keith McIlvaine, Karen Seketa, Tamkara Adun, Cori Curtis, Lance Haun, Robin Schooling, Susan Heathfield, Stuart at 1.00 FTE, and Tanmay Vora, . You can find links to each of these contributors’ websites within the guide.

Click here to download All together now! A guide to employee engagement

 

Wanna Join the Rock the PHR Email List?

If you’re interested in getting certified with your PHR or SPHR (or heck, even your GPHR, we don’t discriminate over here at upstartHR headquarters!), then I have a tool you might not be aware of. For the past year, I’ve been writing a monthly email newsletter and sending it to HR pros who are prepping for their certification exams.

The emails usually go out on the first day of the month, but February’s shortened calendar always screws with me, so this one will be a day or two late. :-)

As a bonus, there’s an exclusive 3 part video series I put together on why I help people get certified, how to get your employer to pay for your materials, and what to do with it once you have the certification.

If you’re one of those great (great!) people who purchases the Rock the PHR study guide, you get access to the entire archive of the newsletters back through January 2010. I consistently hear back from people who pass the exam telling me they really appreciate this tool keeping them motivated and on top of their studies.

Now, I know that certification isn’t for everyone, but if you would like to get on the list, here’s a snapshot of a recent email newsletter. If you’d like to sign up, just click the image! Did I mention it’s free?

 

Referrals-good for both sides

Recently I posted about a neat recruiting referral bonus program I heard about. Then I heard about another referral program a little closer to home and wanted to share. Members of NASHRM who refer others to become members in the coming months will get a chance to win a handful of cash. Here are the details:

Drawing #1 January – May

Drawing at June Meeting

  • 1st – $100.00
  • 2nd – $75.00
  • 3rd – $50.00

Drawing #2 July – November

Drawing at December Meeting

  • 1st – $100.00
  • 2nd – $75.00
  • 3rd – $50.00

For every person that you refer your name gets entered into the drawing for the cash prize. For example, if you refer one person, you get your name into the drawing once. If you refer ten people, you get your name in the drawing ten times, greatly increasing your chances of winning!

Why should you refer others to join NASHRM?

There are some great benefits to being a member of the North Alabama Society for Human Resources Management, including volunteer opportunities, a larger, more robust local network, and discounts on our programming for local HR pros.

Many of the people I know locally in the HR industry have either found their jobs through a connection they made at a NASHRM event or they found it through a friend-of-a-friend (so it’s still based on professional networking). You’re doing a favor for your friends by helping them to get involved, and you’re getting the chance to win something special for yourself. What’s not to like?

If you have questions about the program (or if you’re a volunteer with another local SHRM chapter who is interested in the inner workings of this initiative), feel free to reach out to our Membership Director for more info.

Recruiting via Referral Bonuses ($12k sound good?)

I love the idea of referral bonuses as a recruiting tool and I have a proposal in the pipeline for our leadership team to offer referral bonuses for each position (not just “key” ones). I’ve always wanted to write on them but this great post I saw the other day combined two fun topics for me: social recruiting and referral bonuses.

Here’s a word for word snag from the post. If every job ad looked like this, the world of recruiting would be wildly different.

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It’s our belief that growth is limited only by how much we can surprise, delight and reward our customers with software that rocks. We want to build more, faster and that’s why today, we’re announcing a new effort in bringing talented software engineers to the SEOmoz team.

Have Engineer Friends? Send ‘Em Our Way

Why should you send your engineer friends to SEOmoz? Three big reasons:

  1. They’ll be joining an amazing team at a great company earning top salaries at a place that values their contributions (see below)
  2. You’ll get $12,000 in cash* (OK, probably a check, but still!)
  3. They’ll also get $12,000 in cash**

We’re seeking 4-5 very talented engineers (possibly more) with experience handling large-scale problems like machine learning, web crawling, building and optimizing web services (APIs), coping with large quantities of data and dealing in massively distributed systems. You can learn more about the job requirements here.

Engineers: Challenging Problems, Brilliant Co-Workers & Some Cool Bonuses Await You, Too Continue reading