Category Archives: General

6 Surefire Strategies to Recognize Remote Employees

award-3741918_1280Remote employees are becoming more and more common in the modern workplace. In fact, according to the Bureau of Labor Statistics, nearly a quarter of US employees do some or all of their work from home.

While the trend is positive across virtually all industries, it’s particularly common in certain fields. For instance, more than 50% of technology workers report spending some time working remotely, while the number of employees working remotely in the healthcare sector is substantially less.

Given the shift toward remote work, many companies are now asking themselves how best to keep employees feeling engaged and recognized from afar. The task is daunting, as many of the typical one-off opportunities that managers used to take when recognizing team members don’t naturally present themselves in an environment with distributed employees.

Fortunately, there are steps you can take to more effectively engage and recognize remote team members:

  1. Make Time for Real Conversations

Messaging tools like Slack are great for quick questions, but encouraging real conversation makes a big difference. Not only is much of communication about inflection, facial expression, etc – but conversations, whether over the phone or through video chat, encourage folks to ‘check in’ on each other more generally. These pleasantries can feel like inefficient uses of time, but in fact, they provide a crucial opportunity for employees to connect and recognize each other.

  1. Support Continuing Education

Employees who work remotely often have less built in access to training and educational opportunities than someone working from headquarters. One way to truly show your remote employees that you are invested in their development is to provide them high quality access to online learning opportunities. One example is Udemy for Business, which gives employees access to a set of educational courses to complete on their own time.

  1. Offer Mentoring Opportunities

Mentorship relationships often occur naturally in traditional workplaces. However, that’s often not the case in workplaces with substantial number of remote employees. Consider being more prescriptive with a mentorship program if you have a substantive remote workforce, surveying junior employees about they type of mentorship connections they would appreciate and then proactively connecting them with senior members of your organization.

  1. Recognize Special Occasions

There are key times to remind someone they are valued, such as birthdays, work anniversaries, onboardings and farewells. For these occasions, consider replacing the paper card that’s passed around and signed in a traditional workplace with an online group card for employee recognition. With Kudoboard, for instance, colleagues spread across the globe can add messages, pictures, videos or GIFs onto a collaborative card to celebrate a recipient’s special occasion.

  1. Surprise Them

Ever wonder why gambling is so popular (even though the odds are often bad)? It’s the psychological concept known as intermittent, variable rewards. In other words, an occasional surprise reward to recognize an employee’s efforts can make a big difference. We’d rarely recommend that a manager be more unpredictable; however, using this strategy judiciously by being a bit creative about when you provide a boost can be surprisingly motivating.

  1. Bring Everyone Together

Remote workforces are a tremendous asset. However, there’s nothing that can replace an in-person gathering to foster connections and make recognition feel real. No matter how committed you are to a remote workforce, consider some regular cadence (quarterly, bi-annually, etc.) to bring your employees together to ensure that a cohesive culture continues to thrive.

 

We’re Only Human 51: IBM #Think2019 with Special Guest Madeline Laurano

Last week Ben and his closest 40,000 friends visited San Francisco for the 2019 IBM Think Conference. The event, despite the rainy weather, was a smashing success. HR Track sessions were standing room only and the customer panels, featuring world leading firms such as UnitedHealth Group and AECOM, were fantastic. 

In this episode, Ben is joined by Madeline Laurano of Aptitude Research to talk about the event and some of the key takeaways from the event. Additionally, Madeline digs into some of her new research on quality of hire and how to measure it. 

IBM announced some major partnerships last week, but one of them is a new partnership with Skillsoft to bring the best of content and IBM’s talent frameworks together. The announcement link below shares insights into how this is working for Sprint and some of the other pertinent details. 

Resources mentioned in the episode: 

disrupthr hsv

#DisruptHR HSV 2.0 is Coming April 2019

TL;DR version: DisruptHR HSV is coming back to Huntsville! See links below for details. Early bird tickets available through March 31st.

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It all started with an event. A real, no-kidding live event. Back in 2009 I had just started blogging, and a friend and I set up a mini conference as a way to get people together, expand relationships, and learn together. Little did I know how far my career and life would come in ten short years. The point is that live events create special bonds and connections. They offer chances to learn and grow, sure, but they also create a space where likeminded people can connect with each other, support each other, and learn from each other. Every time one of those connections happens, I like to think that the profession that I know and love gets just a little bit better and brighter.

Fast forward to August 2018. Kristina Minyard, a different friend of 10+ years, cohosted an event with me in Huntsville, Alabama, called DisruptHR HSV. DisruptHR events happen all around the globe, and we wanted to bring the innovation to our own local community. We’ve done this in many ways—we both speak locally, we both volunteer with our local HR chapter, and we are both avid advocates for better HR practices. But we wanted to take it a step further with a dedicated event.

To be honest I didn’t know what to expect. I hoped that we would sell 75 tickets and have a fun night to remember, but I didn’t know if we would do it again. It’s expensive. It’s a lot of work.

Then it happened. And I was totally blown away.

We sold out of tickets several times, were moved to the biggest space in the event facility, and eventually topped out at around 150 people in attendance.

The speakers for this event really made it, though. Some of them were experts, some of them were newbies, but all of them got up there and delivered five minutes of thought-provoking content to help the audience think differently about themselves, their work, and their lives.

We had a handful of amazing sponsors to help us cover the costs, and we are forever thankful for their support.
disrupthr shirts
Why the reminiscing? Well, because the event was such a success, Kristina and I have decided to host DisruptHR HSV 2.0 on Thursday, April 18th, 2019. Tickets are on sale here, and because our shirts were so popular we are selling shirts at cost with your ticket purchase to help spread the message. Speaker submissions are open for a little while longer. Sponsors should reach out to me about our new packages to reach this influential audience–we have increased the branding and reach from last year to help our sponsor partners have even more value.

We even had attendees come from Atlanta and Birmingham last year, because this event is one that you can’t find just anywhere else.

I hope to see you in April. Early bird tickets are available for a little while longer. Get them while you can!

 

We’re Only Human 50: Hitting a Milestone (Plus Special Guests)

Welcome to our 50th episode! In today’s show Ben takes a different approach with a solo show to catch up on some happenings at Lighthouse Research, some of the key activities coming up on the research agenda, and some personal reflections now that the book is out in the market. Listen in to hear from a handful of special guests that are very “close” to the show.

This is a lighthearted discussion to celebrate 50 episodes and to highlight fun topics coming down the line in the coming months. Check it out and be sure to subscribe and share with your HR friends!

We’re Only Human 49: New Research On Diversity and Inclusion Technology

Talking about D&I is nothing new for HR leaders, but what are you actually doing to measure and improve your firm’s approach? For some time the need was there to help people see why diversity mattered, but now the conversation has shifted to how to improve results. 

In today’s discussion, Ben talks with Stacia Garr of Red Thread Research and Carole Jackson of Mercer to explore the duo’s latest research on diversity and inclusion technology in hiring, development, analytics, and more. 

If your firm is thinking about D&I from a practical standpoint, today’s discussion is for you. 

Learn more about the report and the research by visiting: http://info.mercer.com/dandItech

How to Make Salary Decisions without Performance Review Ratings [Video]

In the last few years more and more companies have made the decision to move away from the big, annual performance review to more frequent, informal conversations about performance on the job. But the biggest question I’m hearing is “what happens to our compensation decisions?” After all, most of the time those two activities are deeply intertwined, so what’s the deal?

In the short video below I release some of the preliminary findings from a new research study I’ve been running on this topic. The short version: Continue reading

We’re Only Human 48: How to Use Hackathons and Coworking to Engage Employees

Hackathons are often seen as a tool for creating new software products, but did you realize that they could be used to create a more engaged workforce as well? 

In today’s show, Ben interviews Toni Eberhart, Executive Director for Urban Engine. In the show, they talk about how things like coworking nights, hackathons, and other social activities can help to crosspollinate ideas and create more satisfaction for technical talent. 

In a time where it’s harder than ever to attract and retain highly qualified technical workers and engineers, is a hackathon the secret ingredient to employee engagement? 

Toni recommends that employers look for places, platforms, and programs that allow employees to practice creative autonomy. It’s not just about creativity for its own sake, it’s about learning, connecting, and collaborating. 

 

Links

Connect with Urban Engine: http://urbanengine.com 

Check out the Artificial Intelligence for HR book

Case study of ADTRAN for using hackathons for employee engagement

If you enjoyed this, be sure to check out episode 8 (enterprise HR innovation) and episode 10 (your employees aren’t innovative enough).