Do Resumes Go Into a Black Hole? 3 Ways to Get Noticed

Posted February 2nd, 2012 in General by Ben

The Top 3 Ways to Get Your Resume Noticed in an Applicant Tracking System

In today’s competitive marketplace, applying for a job can be an exercise in frustration.  The endless resume submission process can feel like a black hole when you don’t receive a response. What can you do to get your resume past the gatekeeper and increase your chances of getting an interview?

As more and more recruiters are leveraging technology in their recruitment processes, here are 3 noteworthy tips to help get your resume reviewed faster!

  1. Tweak Your Resume

In the old days, that gatekeeper was often a secretary or maybe an HR hiring manager. However, many companies are now using applicant tracking systems (ATS) to find the best candidates and eliminate manual processes like sorting through a pile of resumes. Before your application reaches someone in HR, it will first be reviewed through this ATS software.

Luckily, once you understand a few key elements of applicant tracking software, it’s not as daunting as it might sound. The truth is, if you include all of your accomplishments and relevant past experience in your resume, the applicant tracking system can pick up on your skills and show you as an excellent fit for the position.

  1. Show Your Results

Every resume is stronger when it is results based.  Showing that you raised your department’s sales by 12% over your tenure shows sales and marketing skill—important for a sales and marketing position, which the ATS software will likely notice.  If you are applying for an entry level position and may not have past results to include, perhaps mention results from a significant club event you organized.

  1. Make Sure You Fit the Requirements

If the position calls for someone with 5-7 years of experience and you have 3, the software will pass you over.  For that matter, so will the HR manager; therefore, make sure you fit the requirements as closely as possible and remain realistic in your job hunt.

The use of applicant tracking systems to help with the hiring process is continuing to grow in today’s corporate world. ATS software is designed to help both the recruiter/hiring manager and the candidate by streamlining the hiring process to allow for open positions to be filled more quickly. By applying a few of the key tactics outlined above to your resume before you hit the “submit” button, you’ll help ensure that your application will make it past the initial screening process and onto the desk of a hiring manager.

This guest post comes from iCIMS, which offers web-based applicant tracking system (ATS) solutions  for business of all sizes. iCIMS provides employee onboarding software to help streamline the hiring process in order to save time and reduce cost-per-hire. iCIMS’ talent management system can be tailored to fit your HR or recruiting needs. To learn more, visit their website or follow iCIMS on Twitter @iCIMS.

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Blogging lessons as I pass a milestone

Posted January 30th, 2012 in General by Ben

Hey, everyone! Today we’re going super informal. Not that it’s much different from the norm, but I wanted to warn you. :-) I was gearing up to write a post for today and noticed that I missed it last week. I hit 400 posts (on this blog) and there was no fanfare. There was no celebration. Nobody cracked open a Diet Mountain Dew as a toast to this blog’s longevity.

No, just one more little milestone as we roll merrily along.

I never would have imagined coming this far the day I wrote my first post. When I saw and heard about others who had written hundreds of articles, I was in awe. The two biggest question that popped into my head at the time:

  • Where do you get the time to do that?
  • How do you have that many ideas?

Now I know the answers. The first one is time. It takes a little time invested over a long period to reach those kinds of numbers. When it comes to ideas, they are everywhere. You just have to be sensitive/aware and not let them slip by.

But those aren’t the only lessons I’ve learned and that I want to share. I try to keep away from writing posts like this that focus only on the tiny audience segment that actually blogs, but I write posts for other groups, so why not that one? Now, I’ve written about why HR people don’t blog before, but I still think there are some out there who are wondering, “Is my idea interesting? Would anyone else read it? Am I really a good writer?”

If’ you think you might be interested in writing even a single blog post, try itSend me the post and we can get it published here. We can ask for some feedback from the audience (many of whom are much brainier than me). Whatever it takes to help you get over that first hurdle and start, I’d like to help if you are interested.

If you’re already out there blogging, and you are looking for some tips that I have picked up, here are a handful.

  • The more often you write quality posts, the more traffic you’ll get. When I slow down on my writing, traffic drops. Personally I don’t stick with other blogs that post 7+ times per week because it just gets to be too much to keep up with. I’ve gone back and forth and now try to do 2-3 per week.
  • SEO is worth the effort if you are interested in traffic. If you are just writing for fun, then it’s less important.
  • Connecting with other writers via comments, guest posts, Twitter, etc. is a great way to build your audience.

Any other questions you have about blogging that I can help with? Leave a comment below and we can discuss. Thanks again for the support! I appreciate you guys.

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CEO to Worker Pay Ratio-Get Over It

Posted January 27th, 2012 in General by Ben

Ratio of CEO pay to worker payAKA I’m putting on my capitalist hat

I have been reading so much lately on the CEO to worker pay ratio numbers, and frankly it’s making me sick. I’m channeling the devil-may-care attitude of Tim Sackett today, so I’ll probably make half of you mad at me. You’ll get over it and we can still be friends. Promise. :-)

There are several common threads to the stories about the ratio of CEO pay to worker pay, fairness and envy being the most often. I think the arguments are irrelevant at a minimum and an attempt to stir up class warfare at worst. Let’s look at each of the issues above and how they play into the CEO to worker pay disparity discussion.

Hint: life isn’t “fair”

Some calculations put the CEO to worker pay ratio at 300+ times the average wage earner. While that might on its surface seem unfair, consider the fact that the CEO of a company like Wal-Mart makes decisions on a daily basis that impact the future profitability of the company. The average worker does manual labor or customer service work. Not exactly an apples-to-apples comparison.

I don’t work there and never have, but I would much rather have someone running the organization who brings more value than they cost the company. Trying to use the executive pay ratio is just an easy way to stir up the masses at the low end of the pay scale.

Don’t hate ‘em, join ‘em!

The (easy) and popular thing to do is talk about how selfish and greedy corporate executives are.

So. What. 

The majority of the time it’s just some guy (or gal) trying to work and do their job well. Yes, they get paid a considerable amount of money for what they do, but in the end they are still people who have hopes and dreams when it comes to the work they do. Instead of trying to use envy as a wedge between “us” and “them,” why not seek out ways to become like them?

That brings to mind a  quote I’ve heard before: jealousy is wanting what someone else has–envy is wanting to take it away from the other person because you think it’s out of your reach.

Not everyone is motivated and driven to become a highly compensated executive. But you shouldn’t hate those who are. If you’re that jealous of what they have, learn how they became successful and follow in their footsteps.

That goes for nonprofits, too

I often read the work of Harvard Business Review author Dan Palotta. He recently wrote “An Executive Pay Witch Hunt,” detailing New York Governor Andrew Cuomo’s attacks on nonprofits for paying their executives “high” salaries. I look at it this way: if a nonprofit can help a thousand homeless people in their current operating state, but they can hire a better (and more expensive) CEO whose leadership and guidance allows them to help ten thousand homeless people, then why ridicule them for making that choice? Again, this ignores the small percentage of organizations and people who defraud others and behave unethically, because that’s an entirely different discussion.

All said, I’m a fan of the government staying out of the way as long as a business is operating within the confines of the law, and that “staying out of the way” involves executive compensation and the CEO to worker pay ratio, too.

Let the comments begin! :-)

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Why and How I Read a Book per Week

Posted January 25th, 2012 in General by Ben

Someone reached out to me the other day to ask what books I might recommend for an HR Generalist. I’ve been doing a handful of book reviews lately, and I also saw that my good friend Trish wrote on the topic as well, so this seemed like a great time to bring up my philosophy on business books.

Get an MBA… From books?

One of the best resources I’ve come across with regard to organizing and explaining the need to read books is PersonalMBA.com. Josh Kaufman has put together a resource to help business leaders learn everything they need to know without adding in the time and monetary cost of going to school for an MBA. A few places to start:

My take on reading

I helped set up a corporate library. I am a firm believer in employee reading programs. Obviously I’m a fan of books. But why? Am I a nerdy bookworm? Well, yes, but there are other reasons for reading as well.

Books make you smarter in all areas of your life.

“The difference between where you are today and where you’ll be five years from now will be found in the quality of books you’ve read.” – Jim Rohn

I make mistakes. Sometimes too often. But I learn from them. I do what I can to figure out where things went wrong and make a course correction. Imagine if you could learn from the mistakes of others as well. What if you could hear their take on how they could have changed their actions or beliefs to avoid problems and costly errors.

You can.

Not every book has something valuable in it. I recently reviewed a book that was an interesting read, but I really didn’t get any value from reading  it. Other books on my shelf at work are highlighted, dog-eared, and tattered from reading and re-reading the lessons they contain. To sum that up:

“Smart people learn from their mistakes. But the real sharp ones learn from the mistakes of others.” - Brandon Mull

Don’t be crazy

I don’t sit around reading HR textbooks all day. I mix up my reading between contemporary/classic fantasy (Jim Butcher=favorite), science fiction (F. Paul Wilson’s Repairman Jack series), self improvement (marriage, parenting, etc.), and whatever else looks interesting. But while the some of those are purely for enjoyment and stress relief, I still make time to slip books in that I can learn something from to apply in my work or life.

How to read a book a week

I lamented earlier this week that I’ve spent my Books a Million gift cards from Christmas already. And I’ve finished the three books I purchased. How did that happen in less than 30 days? Well, I carry my books with me wherever I go. Sitting in the car waiting on the kids to get out of school? There is time to get a few pages in. Waiting at the doctor’s office? You can read whole chapters. ;-) Seriously, though, those little pieces add up. I spend a more concentrated 15-30 minutes each night if I can fit it in, but honestly having those little pieces here and there during the day can easily add up.

If you put your mind to it and take reading a book per week seriously, that would be over 50 books this year alone (with two weeks off as cushion). If you’re only halfway successful, that’s 25 books you may not have otherwise read. That knowledge can never be taken away from you. A large portion of adults never read another book after they graduate. Don’t be included in that statistic!

Hopefully I’ve imbued you with some of my own enthusiasm for reading. Now, I’d love to stay and chat, but my book is calling me…

I’m always looking for good recommendations, so if you have one, please feel free to share!

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Using a Team Mentality for Higher Performance

Posted January 23rd, 2012 in General by Ben

Studies show that athletes who train in groups perform better than athletes who train by themselves. This is true not only as an athlete, but at work as well. I’m currently training for the 2012 Andrew Jackson Marathon in Tennessee. While I would have been able to get enough training under my belt to finish the race, there’s no way I would have trained as hard as I have without the great companions I have. When March 31st rolls around, I am going to be ready for my first marathon. How can we translate the success that I’ve seen as an athlete to the workplace for all of us?

A sales pitch for accountability partners

Dale Carnegie, one of the most successful businessmen in American history, attributed much of his success to what he called a “Mastermind Group.” He would routinely gather fifty successful people at his home and discuss issues and solutions to problems. Those interactions and relationships were continuously providing new ideas and alliances to help him in his leadership position. Benjamin Franklin did something similar with a group he called “Junta,” and there are stories of other leaders in history doing the same sort of thing.

Hint: You don’t have to be a millionaire steel magnate to pull this off or see the benefits. Having just two or three people you can rely on as a sounding board for ideas can help you become more successful. If “mastermind” sounds a little hokey, feel free to call them your “personal board of directors” or “peer reviewers” or something else more innocuous.

When I speak I usually mention this hard-hitting quote by Jim Rohn: You are the average of the five people you spend the most time with.

Want to be great? Spend time with great people.

Pick wisely

Finding someone to hold you accountable probably won’t be very hard. It’s finding someone with the judgement and ability to add just the right amount of pressure to keep you on your toes. This is true for mentoring relationships as well. Too laid back? The protege won’t get anything out of the relationship. Too tough? The protege will start to resent the forceful relationship.

Ask questions. Dig into motivations. Find out what short and long term plans are and how those intersect or parallel with your own. If it looks like a fit, move on to the next step below.

Pick a priority

Let’s say you find someone willing to work with you. They don’t have to be a mirror image of your own dreams and aspirations. They can have one specific piece that aligns with your own goals. For instance, they may want to return to school for their graduate degree, or maybe they want to pass the PHR or SPHR exam. Whatever the case, you are free to work with them through the specific “project” and then find someone else for the next stage of your career.

With a little work, you can find someone to team with for higher performance. And you’ll be following in the footsteps of some of the most successful people in our history. Pretty neat, eh? I have correlated running to work performance before in a post about keeping a “running” log of your performance. If you enjoyed this post, you might enjoy that one as well.

Anyone thinking of a way to harness this sort of relationship? I’d love to hear about it!

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2012 SHRM Annual Conference in Atlanta, Georgia

Posted January 20th, 2012 in Events, General by Ben

So, are you thinking about going to the 2012 SHRM Annual Conference in Atlanta, Georgia? Yeah, me, too.

I was able to attend back in 2010 due to the boundless generosity of my friend Eric Winegardner. However, at that time I was working in a 6-person HR department as the low man on the totem pole. Nobody cared what I thought. Nobody wanted to hear my ideas. So when I returned from the event, my enthusiasm and fervor was quickly extinguished.

While I enjoyed the experience, I didn’t get a lot out of the event in the form of takeaways.

If I can attend this year, that’s going to change drastically.

My hopes for the 2012 SHRM Annual Conference

First of all, it’s right next door in Atlanta, Georgia. That alone makes it more appealing! :-)

Seriously, though. I work in a small company. I have some support from the Operations Team, but the main body of HR duties is mine. And while I love it, sometimes it gets a little overwhelming. I realize that I can’t be great at everything. I can’t have all the answers to every benefits, employment law, and recruiting question someone throws at me. And I certainly don’t have time to look into the “nice to haves” like online performance review software, leadership development strategies, and internal culture training. However, learning opportunities like the SHRM conference affords don’t come along every day.

I’m working to see if there’s money in the budget to attend the 2012 SHRM Annual Conference. Even if there isn’t, I’m going to try to make it happen one way or another.

Is anyone else already planning to attend? I’d love to meet you if so!

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Creatively Ever After (Book Review)

Posted January 19th, 2012 in General by Ben

A while back I received the Creatively Ever After: A Path to Innovation book by Alicia Arnold to review. I had a tough time getting started, and it sat on my shelf for a few weeks at one point. I’m a naturally creative person and a fan of solving problems through a creative process. However, I just couldn’t get into this book. It might be that I don’t have much trouble coming up with ideas, or it could very well be some other reason. I’d love to hear from someone who is a more analytical thinker about what they thought of the book. No offense to Ms. Arnold, but this one didn’t appeal to me.

What’s it about?

The basic premise is that Jack and Jill (from the nursery rhyme) want to change their story. You know…

Jack and Jill went up the hill to fetch a pail of water,
Jack fell down and broke his crown and Jill came tumbling after.

They meet someone who helps them work through a creative process to develop potential solutions and narrow them down to workable actions. And at the end, well, I’ll let you read it to figure out how it turns out.

Conclusion

If you’re looking for a book that focuses on creative problem solving with a heavy dose of “cute,” then this book might be for you. If you’re looking for something that provides more real world issues/solutions and ways to teach your people to be more creative/innovative, then you might want to keep on looking.

Click here for more book reviews.

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