Learning how to give critical feedback isn’t difficult, but actually doing it can be! Check out the video (and notes) below for some recent research on how to put this communication tool to use in your organization.
Video on why and how to give critical feedback
- Positive feedback is valuable at the beginning of a project or movement to get traction.
- Positive feedback has decreasing returns as the recipient becomes more proficient.
- Learning how to give critical feedback the right way can actually help people learn from their mistakes and do better work.
- Economics is a really cool topic, even if it takes a handful of nerds to decipher the data. :-)
Most of us know how to give critical feedback, but something inside still holds us back. As the smart guys at Freakonomics tell us, negative or critical feedback can be a positive thing!
Have you seen this scenario play out in your organization? How do you identify the tipping point between delivering positive or critical feedback?