One of the recurring conversations I had during the first day of the HR Technology Conference revolved around using HR technology tools to solve business problems. The issue with that, says Michael Rochelle, Chief Strategy Officer at Brandon Hall Group, is this:
HR is a buffet of broken processes.
Applying technology to a misaligned strategy, poor tool selection, or inefficient process isn’t going to magically solve anyone’s problems—in fact, it’s just as likely to make it worse.
When we recently did research on talent management systems, more 27% of companies were actively considering switching to a new system or provider. Consider for a moment how many of those companies might actually have the right solution, but they don’t have the right processes in place to support it. Or the opposite could very well be true: the company doesn’t have the right processes or technology in place and needs to make a change to one or both.
How do you make sure that you’re in alignment?