3 Areas that HR Pros Should Never Take for Granted

woman-in-grey-jacket-sits-on-bed-uses-grey-laptop-935743 (1)It's true what they say — a company is only as good as its people. It is successful because of the hard work of the employees. It is respected because the people that are in its ranks command respect. If the company wants to last long, then it really should invest in its people.

Human resource management is here to take care of the heart of every organization. The people that work for HR make sure that the company's workforce is well taken care of in every way possible. HR professionals have many responsibilities, such as taking care of compensation, and planning employee engagement activities. 

But there are less talked about HR areas that modern professionals shouldn't overlook. More than just assistance with their w2 form for taxation and their annual summer outings, employees also need help in ensuring their well-being, resilience, and coaching/learning capacities. Here are some areas of opportunity where you can support employees that in turn support the growth of the company.

Well-Being and Wellness 

A person's needs do not change whether they are at home or in the workplace. We all want to be safe and our sanity kept intact. No one wants to work in fear or under constant stress. Because of this, HR should always be at the forefront in ensuring that the work environment in their company does not become toxic. They should watch out for signs of toxicity such as bullying, gender- or sex-based discrimination, and power tripping (such as when seniors make juniors do their tasks just  because they can). 

The last thing that HR will want to do is assume that such issues cannot happen in their companies. The above issues are tendencies observed in many contexts across cultures. Clear policies regarding these things should be made and communicated to all employees, including the bosses.

Resilience

Just because HR works to keep employees from harm doesn't mean that they should just brush aside the fact that challenges are constantly present. Employees should also be supported in such a way that their resilience to challenges and adversity is significantly improved. 

There are negative events and outcomes that are beyond anyone's control. Take the COVID-19 pandemic as an example. This global phenomenon has affected lives in significant ways. Without resilience, anyone will easily succumb to the pressure that this brings. HR can address resilience issues by organizing programs that help promote mental health. At the very least, HR should communicate in convincing ways that they care about the workers' welfare. When in a pandemic, HR in coordination with management can relax the pressure on reaching pre-determined goals for all employees during a stressful time.

Coaching and Learning

Many companies invest a significant amount of resources in employee training. They send their employees to seminars and conventions within the locality or even overseas just to get the latest news in their respective niches. This is great, and there is no reason for this to stop. Learning, after all, is the cornerstone of growth.

But sometimes, HR forgets that trainers and managers who are knowledgeable about certain topics should also be trained on how to share their knowledge effectively to others. Great workers and learners are not always the best teachers. To ensure the effective transfer of knowledge, HR pros can make sure that communication channels are always free from all forms of obstructions, including incompetence on both sides of the communication flow.

Making sure that workers function at their best in the workplace is at the heart of the HR profession. All professionals who choose this path shouldn't leave any stone unturned in their efforts to improve their company's workforce.

Outlining HR’s Role in Workplace Safety

construction-worker-safety-danger-8159

Business organizations are required to follow safety guidelines laid out by the Occupational Safety and Health Administration. To comply with such standards, companies may need to develop an effective strategy for keeping employees safe from injury-causing hazards.

Without a doubt, coming up with a rational workplace safety plan is not the sole responsibility of your maintenance team. The HR Department can also play a significant role in addressing compliance gaps, engaging injured workers, and providing more cohesive approaches to improving workplace safety and welfare.

Let’s take a look at a few important contributions that HR can provide to the organization. Continue reading

A Lesson in Crisis Management

businesswomen-businesswoman-interview-meeting-70292

Businesses should be properly prepared for any eventuality, be it a natural disaster or a pandemic like the one we are experiencing now. But aside from ensuring all capital assets are secured, companies have a legal and moral responsibility to take care of their employees in times of trouble.

Indeed, when things get out of hand, it is your employees who will be feeling the brunt. Their health and welfare will certainly be on the line. That said, you have to do everything you can to support them.

During the rough times ahead, it’s important for the HR Department to keep running in order to address employee concerns in the most efficient way possible.

Here are a few things you will need to keep in mind: Continue reading

Why Business Insurance is Important

Are you a business owner and wondering why you have to pay for insurance? Even if you own a small business, it's always a better idea to have insurance than not. It “protects you from the things you couldn't possibly predict,” state the experts at https://www.brokerlink.ca/insurance/business. 

Insurance is always a valuable investment to provide coverage when times get tough, or there's an unexpected accident with a customer or employee. We're going to go over some reasons why having business insurance is essential.  Continue reading

81: Rethinking Work, Productivity, and Engagement in the Modern Workplace

“People don’t want flexibility. they want complete control over their time.”

Today, we keep hearing that flexible work is the way to go. People want it. They crave it.

Yet in today’s episode of We’re Only Human, Ben talks with Jody Thompson, creator of the ROWE movement. ROWE stands for “results only work environment,” and it has been around for some time (the first book, Why Work Sucks, was published in 2008).

Today the workplace looks different than it did then, but according to Thompson, employers are still chasing the wrong things. We’re looking at when work gets done and where work gets done, but we’re not focusing enough on the what in terms of results.

That lack of focus on the right things sometimes forces our people to fight for control over their work. How? By looking for workarounds, playing the “I’m busy” game, arriving early or staying late, and more. Instead of looking at managers as controlling figures, we should look at them as performance coaches. Expect to explore all of this and more in today’s conversation. Enjoy!

Learn more about Jody and ROWE at: https://www.gorowe.com/resource-library

heart

What I Should Have Said

I lost a friend recently.

He was a great guy who was always willing to help those around him, regardless of his own needs. Selfless. Kind. Compassionate.

I had a phone conversation with him a few months back. We lived in different states and mostly stayed in touch online, but I gave him a call and we talked for over an hour about work, life, family, and more. In the conversation, he recommended a movie that he loved called Green Book.

When he passed, I realized that I hadn’t made time to watch the movie yet, so this weekend I carved out some time to enjoy it with my wife. It was a great movie, and every time I saw someone on screen standing up to do the right thing, I thought of my friend and the impact he had in his time on the earth.

When people make mistakes in life, you can either choose to vilify them and write them off or you can choose to believe in the goodness of people and that they still have value. He was in the latter camp, and I am so thankful that I had a chance to see him in person several times over the course of the last 10 years. He was quick to smile and always had a kind word or compliment to share with those around him.

We never know how much time we have with those we love, whether they be friends or family. In the midst of all this chaos swirling around us, I have implored each of us to be kind to those around us, but it’s easy to lose focus when things are out of what feels like their natural rhythm.

I’m resolving to say what I should have said this week. Not in a backbiting or angry way, but in a way that would honor the memory of my friend, Chris Fields. When I talk with someone, anyone, this week, I’m going to say what I should have said but held back, whether that is “I’m sorry,” “I love you,” or “thank you for who you are.”

Chris, we will miss you. Thank you for making us all better just by being here.

WOH 80: 11+ Ideas to Engage and Support Your Remote Teams

In recent weeks the podcast has covered critical topics like the Families First Coronavirus Response Act and how HR technology providers are supporting businesses during this time. Today, we’re going to take a step toward engaging those workers that are working remotely, many of them doing so for the first time. 

In this solo episode, Ben covers 11+ ways HR leaders and line managers can support and engage their workers, from simple concepts like one on one’s to more complex ideas for how to run company all hands briefings. Working remotely may be a challenge right now, but for those workers that enjoy the experience and want to remain remote after the COVID-19 scare is over, managers will need new tools and ideas to help them support workers they can’t see on a daily basis. 

If you have your own ideas to add to the list, please send them to ben@upstarthr.com and we’ll add them to the show notes here. Thanks!