Did you know, in some countries it is illegal to email employees after normal work hours? This is just one example of the interesting global employment laws that can catch an unsuspecting employer at an inopportune time. For instance, several years ago I was sending some workers to Saudi Arabia, and we found out at the last minute that we had to abide by the “Saudization” requirement, which forced us to hire local workers to support the contract, even if they were not qualified to do the work on the project.Â It pays to understand the requirements of the country you are working in.
My companyÂ Lighthouse ResearchÂ has partnered with Papaya Global for our 2017 Global HR Practices study, and we asked companies about their level of risk and confidence in their existing resources. One of the preliminary findings of our study highlighted that 70% of companies are at-risk due to limited understanding of local compliance requirements. Additionally, nearly three-fourths ofÂ companies manage the complexities of their global workforce in-house, creating a vulnerability to potential problems if they are unaware of local customs, requirements, and regulations.
Did You Know? Global Employment Law Differences
It has been said that companies based in the United States have it â€œeasy.â€ In terms of labor laws, there are relatively few that govern how businesses operate. Take the common â€œemployment at willâ€ doctrine for example. In essence, companies can terminate workers at any time and for any reason as long as it's not explicitly based on a discriminatory reason. In other countries, work contracts, workers' councils, unique benefits requirements, and strict termination rules that define the employment relationship are common.
- Other countries however, commonly rely on actual employment contracts to hire workers. Because workers are tied to contracts, terminations often become complicated. For instance, in Dutch employment law, the statutory period of notice for an employee is one calendar month.
- During one research interview, an international human resource management leader at a German company took some time to explain her challenges with the local workers' councils. In her story, the company was trying to gather data through an employee survey, but the workers' council would not allow the HR team to share the information with the consulting partner to analyze and interpret the data, creating a stalemate.
- Other challenging areas include benefits and leave. For instance, employers must pay Chinese workers 300% of the value of any unused vacation days at the end of the year
- Brazil requires employers to offer employees thirty calendar days of paid leave after twelve months of service.
It's clear that without some awareness of the requirements for global employment, companies can often make costly missteps, but there are ways to minimize the risk associated with global employment. Want to learn more?Â Check out the rest of the blog at Papaya Global to learn how to get educated before it’s too late.
Global HR Competencies by Dave Ulrich, Wayne Brockbank, Jon Younger, and Mike Ulrich
Global HR issues? I’m like most HR pros, and I’ll freely admit it. When I hear the word “global” I tend to ignore the rest of what’s being said. Honestly, who has time to think about this whole “global” thing when I have an HR department to run right here and now?
But, like many instinctive thoughts, it’s short-sighted and a poor plan for the future. When the team representing the Global HR Competencies book reached out to me, I knew it was time for my attitude about the global HR issues, and marketplace, to change.
What I liked
- The entire book is full of examples that will make you sit in awe of the amazing organizations across the world that are leveraging HR to accomplish revolutionary things. The global HR issues are being addressed every day by smart people in smart organizations.
- One company (Tata) from India has line managers and HR executives work together to identify industry trends and opportunities for competitive advantage; they then turn those opportunities into cultural attributes and behaviors to hire against. That’s powerful on so many levels (tying management and HR together, developing a plan and actuallyÂ implementing it, etc.).
- At Tata, HR is seen as the custodian of organizational values. Kind of like the keeper of touchstones mentioned here.Â Goes along with my premise that while HR is there to keep a finger on the “pulse” and communicate culture as needed, they should not be the ones creating the values.
- If you read nothing else, the six purposes of HR mentioned in the book are worth the time to check them out.
- HR pros should be the best thinkers in the organization on people issues.
- HR pros must be equal partners with executives to accomplish the org’s purposes.
- HR needs to be responsible for the talentÂ andÂ organizational agendas.
- HR should contribute substantially to revenue growth.
- HR needs to create and sustain economic intangibles that are valued and rewarded by capital markets.
- HR should see itself as a source of competitive advantage–and create practices that support that view.
- Look for opportunities to outsource items that aren’t key functions, whether it’s finding a payroll services provider, looking at a benefits consultant, or hiring an accountancy recruitment agency.
- There are dozens of great examples and topics in this book–more than I can cover here. But I want to close with this high-impact quote from this book that should make us all stop and think for a moment:Â What is my company’s plan for an integrated set of HR products and services that meet the needs of our key stakeholders? How do stakeholders really rate the quality of what we are providing? Do I listen to and act upon their feedback? Â
The empasis there is mine, but it’s something that we all need to be called out on once in a while. Yeah, you’re doing that “HR thing,” but what do your people really think of it? Is it getting the job done, or are there some serious changes that need to be made?
One of my responsibilities is being involved in our Process Improvement Group at work. It has opened my eyes to the fact that we are each in control of our own area. Accounting isn’t going to come in and change the HR policies. Contracts isn’t going to swoop in and clean up that terrible onboarding process.
It’s up to you (and me) to make that happen. If your people can’t see the value of what you provide as an HR professional, then why the heck are they keeping you around?
Wrap up-Global HR issues matter!
Obviously if your organization has any intentions of working on a global scale, this book will help you get some insights into other regions of the world and how their HR processes differ from those in the US. Don’t lose sight of the fact that some of these companies are wildly successful in their piece of the world despite heavy competition–that challenge isn’t limited to the North American continent, these are global HR issues. I’m definitely going to be doubling back to read more about the HR competencies and how to fine tune those within my organization. Whatever the case, feel free toÂ click here to get your copy of the book.
Click here for other book reviews.