Managing retention on the front lines

I’m a firm believer in managers and their role as an intermediary between the business and its staff. I have seen that relationship play out with both positive and negative results, but there’s no disputing the relationship between good managers and good employees.

On a related note, I did a video a while back on the proper care and feeding of employees. It notes the (amazing) statistic that providing fair/accurate feedback to employees has a 39% impact on their performance. Wow!

In a recent post on retention management, I talked about 11 ways managers can influence their company’s retention rate. I’d love for you to check it out, leave a comment, and share your own thoughts on how managers can help (or hurt!) the retention of great employees.