Gratitude matters, now more than ever

The other day I had to stop by the dreaded DMV to get a new tag for our vehicle. The lady behind the counter couldn’t have looked more bored if she tried, but I tried to put on my happy face. This place was not going to destroy my soul for the short duration of my stay.

A man in front of me in line was trying to pay his taxes, and the lady kept telling him he owed a specific amount. He told her the car had not been used in several months, and she said, “Well, if you can tell me the exact date then I can put that in.”

He seemed lost for a moment. He did not have any way of guessing the accurate date without a calendar, and she was not about to offer any information, so I pulled out my phone.

Tap. Tap. Tap. 

“If it was the first Monday in September, that was the 4th.”

The man turned and looked at me with such relief, and I just turned back to my phone, somewhat embarrassed. I was mentally willing the transaction to finish at light speed. He turned back to the counter, and the lady said, “Well, you still have to tell me the date.”

The guy replied that what I had said sounded correct, though he didn’t have any way of verifying the date without a calendar.

She raised her voice and repeated, “I don’t care, you still have to tell me the date!”

He looked a little annoyed by the attitude, but he repeated the date and she went back to typing on her computer. A few moments later she handed him the form to sign and said, “You only saved $12 by going through all that trouble.”

He smiled and said, “Oh, but $12 is 12, and that’s worth something to me.”

She just shook her head, handed him the receipt, and looked to the next person in line. She’d already forgotten he existed.

I ended up using a different teller who was much more pleasant, and I offered her a loud and hearty “thank you” for her assistance when it was time to go. She was going to need the positive vibes if she was to be stationed next to the Grinch as long as she worked there.

A lesson for us all

This time of year is tough on many people as they are trying to make ends meet while still bringing some measure of joy to family and friends for the holidays. Some people can’t be home to celebrate (we’re praying for your safe return from Afghanistan, George!).

When you’re out and about and someone is serving you, offer them a smile and a measure of gratitude. It might not change their life, but it could make their day.

Alabama legislation: No more gifts for teachers

This saga has rocked Alabama for a few days, and I thought it was an interesting story to share with the outside world. The short version is that teachers can no longer receive gift cards or anything of value from parents as a “thank you” for doing a great job. My response is to this is, “What’s next, outlawing tips for servers?” Teachers have a tough job, and many parents realize that. They appreciate the effort and long hours put in by the people who are educating their children, and they want to take the time around the holidays to do something special to help the teacher understand that they care.

Then the government steps in and wrecks everything (which is pretty standard).

Check out the excerpt below from an email one school system sent to its parents and employees:

In the Opinion issued yesterday, the Ethics Commission set out two specific rules that apply with respect to any gift to teachers:

  1. The gift may not be given for any corrupt purpose, and
  2. The gift has to be “de minimis” in value.

The first rule is easy enough to understand and unlikely to be an issue with gifts you would give to teachers. The meaning of “de minimis”, however, is a cause of some concern because while the term is used in the law, no definition of it is included. The Ethics Commission opinion issued yesterday offered as guidance the definition of the term as employed by the Internal Revenue Service: “A benefit so small as to make accounting for it unreasonable or unpractical.” The Commission also stated an item of “de minimis” value neither has significant intrinsic value nor the possibility of being sold for profit.

The Commission opinion stated clearly that teachers and public employees cannot receive gifts like:

  • hams, turkeys, etc;
  • gift cards with monetary value.

This list of prohibited gifts is obviously not all inclusive. The bottom line, as we understand the Commission opinion, is that any gifts given must be of de minimis, or insignificant intrinsic value to the teacher (unless specifically for the classroom, as mentioned below).

The Commission has given its opinion that teachers may receive gifts like the following (assuming they are not given for a corrupt purpose):

  • Fruit baskets, homemade cookies, etc.;
  • Christmas ornaments of little intrinsic value;
  • Coffee mugs filled with candy of a holiday nature;
  • Any item a teacher may use to assist him/her in performing his or her functions as a teacher, such as notebooks, school supplies, etc.
  • CD’s or books of a nominal value, scarves, etc.

Obviously, this is not an all inclusive list but it should provide some guidelines to you of the types of gifts that are acceptable for school teachers to receive.

The Commission did note that the school or teacher may receive gift cards specifically for use on items needed in the classroom at any time during the year. But it specifically prohibited receipt of gift cards by a teacher for the teacher’s personal use. We see a significant risk of confusion here. For that reason we request that if you wish to present a gift card for classroom supplies to a teacher, please present it to the school principal’s office accompanied by instructions that it is given for the use of a particular teacher or classroom.

Does anyone else think this is more than a little crazy?

Am I good enough?

AKA A Short Story About Feedback

I was talking with my manager the other day after not seeing her for a few days, and before I could stop myself the words just started tumbling out of my mouth:

I know you haven’t been in the office much lately, and when you have, you’ve been so busy that the door’s closed most of the time. But after losing contact on some of the projects we’re working on I start to wonder, “Is it me? Did I do something wrong?” I start to second guess myself even when there’s nothing going on. Are we good?

Her response? Continue reading

Job interview test-Let’s see what you can do

Ever been quizzed in a job interview? Test prep is difficult when the interviewer moves away from the rote questions and asks you to actually perform the job as a display of your competency. I ran across this great post the other day by Jorden Bartlett and just had to share. She talks about using tests during interviews to assess someone’s ability to actually (gasp!) demonstrate the skills required for the job.

It made me wonder… What sort of tests could we use at work on our own employees? Continue reading

17 ways to enjoy the HR Carnival

We are drawn to lists. It’s pretty simple, really. With all the information at our fingertips on a daily basis, our brains need some way of keeping track of all the data. It needs a way to catalog resources it runs across, so it sorts, ranks, and filters as needed. Today I have a special list. The Carnival of HR is in town, and I’ve collected 17 fantastic posts for your enjoyment. Whether you’re looking to increase your productivity, get more speaking roles as a trench HR pro, or fire an employee, there is something here for you!

  1. Tanmay Vora brings us 10 productivity reminders.
  2. Lizzie Smithson shares 7 reasons people hate you on Twitter.
  3. Laurie Ruettimann offers up 3 annoying things you do on Twitter.
  4. Eric Meyer tells us 6 shocking social media stats.
  5. Paul Baribeau lets us in on the top 5 job boards for recruiters.
  6. Mark Stelzner preaches on 4 ways “trench HR” pros can get more speaking gigs.
  7. Mike McCarty gives us 4 steps to understanding background checks and the FCRA.
  8. Jennifer Miller lets us know the 4 critical roles on a project team.
  9. Jennifer McClure presents 10 presentations on using social media for HR and recruiting.
  10. Dan McCarthy tells us 10 reasons not to do succession planning.
  11. Laura Schroeder offers 7 trendy HR trends to follow.
  12. Naomi Bloom brings Thanksgiving early with 6 things she’s thankful for.
  13. Andrew Tarvin yuks it up with 5 tips for corporate entertainment success.
  14. Mike Haberman talks about the number 1 key to retention.
  15. Chris Young throws out 4 tips for effective meetings.
  16. Shauna Moerke coughs up 5 ways to know you should have called in sick.

Thanks again to all the great participants for sharing their expertise! I had a great time reading through these posts and I know you will, too.

Donuts and Wellness

Last Saturday I ran a local race that involved running four miles and eating a box of donuts at the halfway point. Yep, it’s about a fun as it sounds. I picked up a few ideas that touch on wellness and thought they would be worth sharing.

The banana was right

One of the runners in the crowd was wearing a banana costume. On the back was written, “Today I see how the other 1/3 of Alabamians live.” That was a fairly obvious reference to Alabama’s 30+% obesity rate, and it really hit me hard to put it in those terms. Yes, I’ve heard the statistics, and yes, I think it’s crazy that 1/3 of people who live here are overweight.

For some reason, though, the idea that some people make these poor eating choices every day didn’t occur to me until the banana guy came around. More than anything else, it really just gave me a little more perspective on the demographic that wellness programs at work should be focusing on. Thanks, banana man.

Runners who eat vs. eaters who run

One of the issues I’ve seen with wellness initiatives (such as paying for gym fees or providing nutritious snacks) is that it affects those who are predisposed to healthy activity and eating. If you offer to pay for me to go to a gym, I’ll take you up on it because I’m already relatively athletic. However, offering to pay the gym membership for one of our software engineers would get you laughed out of the building. And if you brought them some fruit or veggie snacks, they’d ask for fries and a Coke.

It was interesting because one of the guys on my team for the Donut Run was a self-proclaimed “eater who runs.” He might be stimulated to get up and participate in an activity when there is a handful of donuts waiting for him, but he’s not going to get out there and work out on his own without some sort of incentive. For the record, I’m a “runner who eats.” :-)

The Pounders

A few months back we started a running team at work. The Pinnacle Pounders go out every Tuesday afternoon and run together. There is a great sense of camaraderie, and it’s just a great way to de-stress after a long day. Again, the only people who show up are those who are already runners! We are working to get some of our staff out there to walk our little course, but so far we’ve been unsuccessful. I’m hoping the people who see us enjoying ourselves and having more energy during the day will consider joining us, but only time will tell.

So, any other thoughts on wellness (or donuts)? Have you had an experience with a wellness program? What was it like?