Tag: Krista Francis
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Work anniversary-Is the honeymoon over?
I saw a great post by my good friend Krista Francis recently on honeymoons at work, and it came just as I was crossing my first “work anniversary” at my current employer. If you haven’t read it yet, it will cause you to stop and think when you realize how important the first interactions new…
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Customer Service-Optional?
Warning: today’s post is a mishmash of stories, but they’re all tied together with a customer service focus. Be sure to read through to the end. There are some good thoughts in there. Story 1 I was reading an interesting article about customer service by a friend recently and had to share. Krista Francis is…
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Off topic: NaNoWriMo
As November gets closer, I\’m still on the fence about participating in this year\’s National Novel Writing Month (NaNoWriMo). It\’s the first year that I\’ve even been aware of the event, and it sounds like something I’d really enjoy. Before I started writing about “serious†stuff, I actually wrote some short horror and fantasy stories…