Tag Archives: We’re Only Human

donna quinney

How to Attend an HR Conference (and make it worth your while) [Podcast]

One of the greatest compliments I get from you, the listener, is when I have the opportunity to share something highly practical with you that you can use to improve your results in a powerful way. Today’s discussion is one of those.

Think about the last conference you attended. What did you learn?

No, specifically, what did you learn?

Research tells us that within a few days we forget most of what we hear in a single training session, much less a whole conference with a wide range of topics. That’s why today’s episode is focused on how to get the most out of the HR conferences you attend. Over the course of my ten-year career I have attended dozens of conferences, seminars, and events, and I would imagine you also attend a good number of events as well. Let’s get the most out of those, shall we?

I attend a lot of conferences. I meet people. I hear sessions. I meet vendors. It’s part of my world. But what about yours? Chances are you attend a limited number of conferences, seminars, and events as part of your ongoing professional development. How do you make sure you approach these learning opportunities strategically, enabling you to not only solve today’s problems in your business but also to build a network of people that can help you solve tomorrow’s problems as well?

In today’s podcast, I interview a friend (and fellow parent of twins) about how she prepares for events. Donna Quinney is the HR Manager at Ignite in Huntsville, Alabama. In the episode Donna explains how she connects with her manager prior to attending an event to make sure that they get the most out of their investment, what content and topics to prioritize, and more. Whether Donna’s method works for you or not, it’s a great reminder to be thinking about how to get the most from the events you attend to make the best use of these amazing professional development opportunities.

If you’d like to check out an HR conference I’ll be at this year, definitely consider signing up for the SilkRoad Connections User Conference. I will be leading a series of workshops on innovation in HR and helping attendees to solve some of their most pressing challenges across the spectrum from engagement and retention to diversity and talent.

Continue reading

Chester-and-Adrian11-1239x900

The Secret to Great Team Performance May Surprise You [Podcast]

The way we have done business in the past–it’s not going to work in the future. The world is volatile, complex… There’s rapid change. We have to change ourselves. It’s not making a change with tech or tools, it’s about the soft things: thanking people, helping them articulate the mission, helping them with careers. We have to be hard with the business, soft with people. -Adrian Gostick

If this concept inspires you, then this episode of We’re Only Human is going to get you excited about how to drive performance within your organization. I believe so strongly in the ideas in this book that I’ve worked with the publisher to set up a contest to give away a few copies! Here’s how it works:

Want to win a free book? Share this episode link on your LinkedIn feed, tag me and 2 or more of the BEST people you’ve ever worked with, and you’ll be entered to win a copy of the book!

Subscribers, click through to listen in. Continue reading

shelley-osborne

Workers Feel The Pressure of the Skills Gap Around the World [Podcast]

As HR leaders, we’re well aware of the skills gap. Hiring and retaining workers for key roles is what takes up a key part of our mental energy on a daily basis, but what about the workers themselves?

In a new report that analyzes global worker opinions, it is clear that the skills gap is on the minds of the workforce as well. But who is running point on this issue? Is it on workers to train themselves, diminishing the skills gap one person at a time? Or should employers take some responsibility, building key skills in the workforce to keep them sharp in our fast-paced world of work?

Check out the conversation below to learn more about the research and some interesting insights on how to resolve the issue.

Episode link: https://beneubanks.podbean.com/e/were-only-human-23-new-research-on-addressing-the-skills-gap-in-the-workplace/

Show Notes

The skills gap is a challenge for many organizations, but how do we address it? Read any news article and it seems as if the United States has a looming crisis on its hands around critical skills areas that we simply don’t have enough qualified workers to fill, and new research shows this is actually a global phenomenon affecting firms worldwide. For instance, 98% of workers in Brazil agree there is a skills gap, and two-thirds of them felt like it affects them personally!

shelley-osborneIn today’s interview, host Ben Eubanks speaks with Shelley Osborne, Head of Learning & Development at Udemy, about this research and how we can use it to attack the skills gap within our own company through learning and development opportunities. While the research shows that individuals are generally confident about the level of skills they possess, they also know that the pace of change and business today requires them to be constantly learning. It’s no longer good enough to get a degree or vocational training and be “good enough” to compete for jobs, promotions, and other roles.

To see the research, check out this link: https://research.udemy.com/research_report/2017-skills-gap-report/

This episode is sponsored by WorkHuman. Join me and hundreds of highly engaged HR leaders in Austin this April for WorkHuman, an event dedicated to helping HR make the workplace a better place. 

AUS_headshots_Catherine-King

How Does AlliedUniversal Hire 90,000 Workers a Year? Referrals and PURPOSE [Podcast]

How many people did your firm hire last year? 10? 100? 1,000? While it’s not a contest, there are lessons to be learned from organizations that hire more people, because they have the process down to a science. Today we’re going to hear from the head of hiring operations at AlliedUniversal, one of the largest security firms in the world. AlliedUniversal hires more than 90,000 workers per year and has some great lessons we can all learn from, such as hiring with purpose.

I actually looked at the archive and realized I recorded a video nearly 8 years ago on how to work with purpose. It’s pretty early in my video recording days, which means the quality is iffy and you get to see the version of me that was brand new to this whole world of HR, but if you want to subject yourself to it, here’s the link. :-)

Subscribers click through to listen to the show below Continue reading

george-larocque

HR Technology Vendor Demos: The Good, The Bad, and The Ugly [Podcast]

One of the aspects of my job that I love is helping HR leaders select the right technology for their firms. (Thinking about changing technology this year? Let’s talk.)

How many vendor demos have you been through lately? Could the demo have been run more smoothly? Were there any issues? Do you have pet peeves about how vendor demos should run?

If the group of HR leaders we examined has anything to say about it, there is a clear need for improvement in how these demos are managed. From showing up without contextual understanding of the business or the industry challenges to selling software features that don’t yet exist, there’s room for improvement. In the podcast episode below, industry expert George LaRocque and I explore these and other issues plaguing the vendor demo scene.

Subscribers, click through to listen in to the discussion.

Show Notes

Show link: https://beneubanks.podbean.com/e/were-only-human-21-hr-tech-vendor-demo-makeovers-with-george-larocque/

Demos! Within the sales process, HR technology vendors often put more effort on prospecting and phone conversations than on the demos themselves. That’s why more than a dozen people recently weighed in on how vendors could improve their demo skills and delivery in one online forum dedicated to HR and talent technology. From demoing without context to discussing ROI and value, there was no shortage of issues and complaints about how technology demos are often run with HR software providers.

george-larocqueIn today’s conversation, I speak with George LaRocque, founder of HRWINS and co-moderator of Talent Product Plays, a Facebook group targeting users, sellers, and analysts in the talent technology space. We walk through some of the top ways that vendors can improve their demos as well as some key lessons for buyers and HR practitioners on how to evaluate and select their technologies. This time of year many companies are re-evaluating their approach to HR technology, and this conversation could influence how your own organization either succeeds or fails at finding the right software to enable your business to succeed.

  • To learn more about George, please check out www.larocqueinc.com
  • The Facebook group can be found here: www.facebook.com/groups/talentproductplays/

Interested in checking out additional episodes of We’re Only Human? Visit our podcast page to learn more about the show, our mission, and what we’re all about.

joe deloss

Can a Business Grow Competitively While Doing Social Good? [Podcast]

The United States is experiencing one of the lowest unemployment rates in history, and a new study from Express Employment Professionals shows that 8 in 10 businesses expect to grow this year. Where will that talent come from, since artificial intelligence isn’t here yet to save us?

joe delossFor most employers, this means that retention is going to be more important this year than ever before, and this is especially true for employers where turnover in customer-facing roles leads to critical gaps in coverage, performance, and service. We need to be asking ourselves how we can treat the people we hire in such a way that we actually improve their lives. It’s about more than just offering them a paycheck in so many ways.

In the interview below, I speak with Joe DeLoss, Head Fryer and Founder at Hot Chicken Takeover. The question I asked in the title (can a business be competitive while doing social good?) is clearly answered in this interview as we talk about his mission and vision for the company in the context of the social impact it has.

Subscribers, click through to listen to the interview.

Show Notes

Episode link: Listen on the We’re Only Human Podcast page

Customers come first. Time is money. Tie it to the bottom line.

In each of these instances, we think we’re serving the business. But what if we thought first with our heart instead of our head–could we still serve the business just as well? In this interview with Joe DeLoss, Head Fryer and Founder of Hot Chicken Takeover, we will deeply challenge your thinking on that concept.

In this episode, I talk with Joe about the company’s rapid growth, unorthodox hiring strategies, and what happens when you bend from your principles during times of high-pressure growth (hint: not a good idea). Additionally, they discuss tailoring employee benefits to meet the needs of the workers instead of offering a template plan like the competition. Through it all, you’ll hear Joe’s focus is not just on marketing strategy or chicken recipes, but on the employees he serves as the leader of the business.

For more information about Joe and HCT, check out the links below:

To see all the show archives and learn more about We’re Only Human, please visit https://upstarthr.com/podcast

How to Be a Professional Troublemaker in HR [Podcast]

We're Only Human PodcastThis coming year, my wish for you is that you become more of a troublemaker in your business.

Yes, you heard me correctly. HR has a longstanding tradition of being the administrative department. The party planners. The “that’s how we’ve always done it and let’s avoid the risk” police.

But what if there was another way? What if we could be disruptors and troublemakers as a force for good? In this episode of We’re Only Human, I interview Jill Kopanis, a VP of HR that seeks to shake up the workplace every single day. There are some great notes and lessons for each of us and I highly encourage you to check it out.

(Subscribers click through to check out the episode below)

Show Notes

We’re Only Human 18 – How to Become a Chief Operating Trouble Maker in HR

Host: Ben Eubanks

Guest: Jill Kopanis, VP HR, Dynamic Dies

We’ve heard the “seat at the table” conversation repeated over the years, but what if that’s all just a bunch of nonsense? In this episode of We’re Only Human, Ben talks with Jill Kopanis, VP of Human Resources at Dynamic Dies, about what it takes to break away from that conversation and become what she calls a Chief Operating Trouble Maker within the business.

During the show they discuss a handful of topics that will help any HR leader become a force for positive disruption within the business, including:

  • How to get beyond the buzzwords
  • How to focus on engagement that matters
  • How to avoid the “Millennial” or “Boomer” stereotypes and biases

Disruption can be a good thing, especially if it’s driven by someone that knows the business and how to shape it for the better. Are you ready to be a trouble maker in your own organization?

If you’re interested in joining Ben and Jill on the HR Conference Cruise, learn more here:

www.aspect-marketing.com/HRCruises/2018/Cruise1

Be sure to use code “FRIENDOFBEN” for $50 off the ticket price.