Tag Archives: Video

The Biggest Killer of Teams Is…

I have been studying the performance of several teams both within and outside our organization, and over time I have seen one key predictor of success or failure for team performance: community. When community is lacking, or in more common terms, when the team members don’t have care and concern for each other, failure will soon result.

Yes, having the right skills is important, but we’ve probably all worked on highly skilled, yet highly dysfunctional, teams in the past.

Video: Building Team Community

Check out the video below for how community ties into teamwork and 5 ways to develop a stronger sense of community for a team:

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Video Notes

5 tips to build community

  1. Get away from the office.
  2. Take time in meetings to talk about personal things, even if for a few minutes.
  3. Have inside jokes. If they don’t exist, create them.
  4. Create recurring opportunities for people to air grievances and get on the same page. And DO NOT let this become a “checklist” item. It must be meaningful or it’s not worth the effort.
  5. Individual success is team success. Individual failure is team failure. If it ever gets to “well, at least it wasn’t MY project that tanked,” then you’re in trouble. Because when your focus area is in need, the rest of the team will be able to reply, “well, at least it isn’t MY job…”

Teams don’t become great by accident or just by being lucky. Consider which of the methods you could use to inject some community into your team, then make it happen.

For more info and team-related goodness, check out The Orange Revolution book review.

Two Biggest CEO Concerns? Talent and… Talent

I’ve long believed that recruiting and talent management is one of the fastest and most direct ways to prove and enhance the value proposition for HR. The tweet below was brought to my attention during a session at the SHRM conference, and I can completely understand the truth behind it.

What I can’t understand is the lack of desire for HR pros to change it. The reality is we are not doing all we can in this area, and it really boils down to two pretty simple concepts that I outline in the video below. Check it out and let me know in the comments if you’re doing this well (or not) and how you plan to adjust fire to ensure you are taking full advantage of the available opportunities.

(subscribers click here to view the video 1:43)

So, what do you think? Are you getting the right talent, or enough of it? Are you helping to deliver enough leadership talent, either through hiring externally or growth and professional development opportunities internally? 

How to Improve Employee Retirement Planning #SHRM13

My favorite session at SHRM13? One that focused on 401ks. Yeah, sounds strange, right?

But it really was an intriguing session. The speaker discussed some of the behavioral concepts regarding 401k planning, retirement, etc. I have some good notes to share soon, but this was the one big takeaway that I got from the session. Check out the video below to learn how to immediately impact your employees’ financial readiness for “retirement.”

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The Crowdsourced Performance Review

Check out the short video below to learn more about The Crowdsourced Performance Review (here on Amazon). I’m looking forward to digging in and sharing more about the topics in the book!

Forty-five percent of human resources (HR) leaders don’t think annual performance reviews are an accurate appraisal for employees’ work. And 42 percent don’t think employees are rewarded fairly for their job performance. (source)

Mistrust and the Disengaged Workforce

Let’s start off with a story. And just as a heads up, it’s not necessarily a happy one.

Since 2009, Interaction Associates, a consulting firm based in Boston that advises on human resources and company leadership, has run a survey that measures how much employees trust the leaders who run their businesses. As of this year, the percentage of respondents who said they see their bosses as collaborative and trustworthy is at an all-time low.

On the broad questions, only 27% of respondents said they have a “high level of trust in management and the organization.” That’s down from 39% three years ago. When asked whether their organization has effective leadership, only 31% said yes, down from 50% in 2009. On the question of whether they see their organization as highly collaborative, only 32% said yes, down from 41% in 2009. Source

Okay. Stop for a second. Digest those numbers for a second.

Now take a look around the office. Odds are at least two out of every ten employees feels like they have some reason to mistrust the organization’s leadership. Ouch.

So what does that say for employee engagement? I think we both know where that’s going to fall. Another interesting survey takes the conversation further into engagement territory.

65% of workers would choose a better boss over a raise (Source)

Let’s ignore the “raise” comment and focus just on the numbers. Two-thirds of employees want a different boss. They not only want a different one, they want a better one.

It’s difficult to quantify that desire, but I think it’s something we as HR professionals need to be thinking about. People leave managers, not companies. Here are six solid HR tips for you to pass on to your managers.

Employee trust and engagement video

(subscribers click here to view)

Must-read follow up resources

I read two great articles that got my brain jump started. Here they are if you’d like to check them out as well.

  1. The data-loving China Gorman gives us her thoughts here.
  2. Here’s another great follow up resource from the inimitable Jennifer V. Miller.


HR Competition or Cooperation?

Today I want to talk about HR competition. And cooperation. It’s something that I stop to consider every so often, and I am curious if I’m the only one who really thinks about it. Here’s my thought process in a nutshell:

We as HR professionals are very collaborative. We’re cooperative. But we’re also competitive. Whether we want to admit it or not, the companies we work for are often competing for the same customers and the same dollars. In the short video below I look at the collaboration vs competition mindset we hold as HR professionals.

Subscribers click here to view the video.

While I think there’s plenty of competition to go around, I also know that there’s a collaborative aspect that we all can leverage as well. This comment by Brad Lomenick says it very well.

Question: How do you become Collaborative without Competitive?

Answer: Collaboration has to flow from a place of generosity, truly believing that a higher tide lifts all boats. Be more concerned with others. Listen instead of talk. Be interested over interesting. To be collaborative we must understand that it’s not about me. It’s not about your organization, your non profit, or your project. It’s about connecting people, not competing. Collaborators are okay sharing their wisdom, their knowledge, their connections, and their networks, because collaboration means working together alongside others. Co-laboring. Building bridges instead of constructing walls… When you have an abundance mindset you are more likely to collaborate instead of compete. Avoid the scarcity mentality – the idea that there is only so much to go around.

I know some amazing HR pros who embody the cooperative spirit. Who do you know that fits that mold? Do you have a more collaborative or competitive mindset? Why?

How to Give Critical Feedback at Work (Video)

Learning how to give critical feedback isn’t difficult, but actually doing it can be! Check out the video (and notes) below for some recent research on how to put this communication tool to use in your organization.

Video on why and how to give critical feedback

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Video notes

  • Positive feedback is valuable at the beginning of a project or movement to get traction.
  • Positive feedback has decreasing returns as the recipient becomes more proficient.
  • Learning how to give critical feedback the right way can actually help people learn from their mistakes and do better work.
  • Economics is a really cool topic, even if it takes a handful of nerds to decipher the data. :-)

Most of us know how to give critical feedback, but something inside still holds us back. As the smart guys at Freakonomics tell us, negative or critical feedback can be a positive thing!

Have you seen this scenario play out in your organization? How do you identify the tipping point between delivering positive or critical feedback?