How to Take Action and Develop an Action Oriented Culture
We recently had a new employee start on our executive team, and her fresh take on things is incredibly valuable for us in our quest for continuous improvement. One piece of our action-oriented culture that I have taken for granted was especially interesting for her.
Recently at our executive off-site retreat, we had a lot of discussions on strategy and the direction of the company. Throughout the day we touched on many topics, and there were several times when an attendee was asked a pointed question about their process area (HR, finance, contracts, etc.).
Before anyone was allowed to leave, we took the time to assign action items to each person who had a request sometime during the day. There were several dozen actions assigned among the various participants, and nobody (including our CEO) walked out without an action item, a due date, and a scheduled follow up plan.
For us, it was a standard meeting, just with topics of broader scope.
For her, it was a peek into a world of accountability and an action-oriented leadership team that she hadn’t previously known.