I sometimes forget that some of you have been reading the blog for a long time (maybe the entire 10+ years it’s been going!) while others have just found it. It’s easy to run across something I’ve written recently and think that I have it all together and always have, but that’s certainly not the case.
I started this blog when I was getting my first HR job because I wanted to share with others what I was learning and how to improve ourselves as HR pros. Fast forward all these years later, and while the content has changed somewhat my heart is still for the HR pros in the trenches, as my last post was pretty clear to demonstrate. My work today is different, but my mission is still the same: make HR better, one HR pro at a time.
That said, some of you don’t know my story. I really did start out as a kid that wanted to be in HR (I just didn’t know what it was called at the time). IBM recently did an interview where I elaborated on that story a bit and at the same time talked about the future of HR and how to play a strategic role in the business. I’d love for you to check it out and let me know your thoughts?
I have spent the last 50 or so days speaking with dozens of HR pros (more than 50 now, but the number worked for the title so I ran with it!) and the takeaways I’ve had are pretty incredible.
The gist of it: one of the research projects me and my team have been working on this summer was researching employers with 1,000 or fewer employees. Another was around compensation technology, which involved conversations with companies in the 1,000 to 10,000 range.
These all came with conversations to understand challenges, opportunities, and more, but what I really loved was getting to hear the unique stories of each professional, company, and culture. Here are the ten things I know as a result of talking to dozens of people like YOU:
- HR tech is part of your job performance. We’re all using some kind of tools for payroll, benefits administration, recruiting, etc. This stuff isn’t just something we grab off the shelf–it’s an enabler of our performance on a daily/weekly/monthly basis. It helps us get the job done, which is really cool when you think about it.
- We love and hate it :-) That said, sometimes the tech doesn’t work or function the way we want it to. It’s life. When it’s not saving our skin it’s giving us a headache.
- We love creating the right environment for our people. SO many of the HR pros I spoke with have unique and interesting ideas for how to support their teams, connect them with the mission of the firm, and build an inclusive, exciting culture. I’ll be interviewing one of these people in the next few weeks on the podcast to talk about how to engage remote teams and keep them connected, so stay tuned for more.
- We can’t create value if we are treading water with administrative busywork all the time. Our insights on the HR-employee ratio have shown us that that drives strategic activity. HR wants to be strategic but has 1,000 employees to every HR pro? Strategy won’t happen because you’re just treading water. HR wants to be strategic and you have a ratio of 75 employees to each HR pro? Now you’re in the driver’s seat for success.
- High-performing companies have a higher ratio of HR staff to employees (and more HR technology). Essentially they just put more budget towards the people side of the business. Kind of like this best place to work winner. FYI, “high-performing” companies aren’t the cool ones like Google or Facebook, they’re everyday firms like yours that have positive metrics in employee engagement, retention, and revenue.
- Most of you are very creative and looking for ways to improve the employee experience. In the last couple years the “” has become a recurring theme. These conversations showed me that you are trying to create that on a regular basis for your own teams. It’s not just about getting payroll done or running a performance process but about how to do those things in a way that differentiates us from the competition.
- I am personally thankful for each one and what they bring to the professional community. Wow. You are all doing amazing work but it’s often unsung internally. Some of the people I spoke with were getting the accolades internally but others were not. If you are, keep up the amazing work. If you’re not getting recognized, make sure you are doing the work that aligns to the business and getting the results/metrics out in front of the right stakeholders.
- We love our certifications but we also hate the struggles we have between which one is the best for recertification credits.
- We may have gotten into the job on purpose or entirely by accident but that doesn’t change our vision for what HR can be and do for the business and its people. No matter the path that led the person to the role they are currently in (or what led you to the role you are in), that should not and typically does not change your vision for a high-impact, highly relevant HR function that creates value for the people and the business.
- This is the best profession there is! All the time and effort I’ve put into helping people get into HR, whether they have education in this space or they are coming from another profession, has shown me that we attract some of the very best people from across the world of business. Yes, we occasionally get the person that’s crusty, cantankerous, and disinterested in creating the right environment for workforce success, but they are few and far between.
Essay writing is an integral part of all students from middle school to graduate school. Every student in each of these levels has to have the ability to write essays before proceeding to the next level, such as college. Nevertheless, writing essays is not always a simple endeavor, and most students end up hating such assignments. However, according to trusted and reliable service such as EssayZoo, it is essential to write essays for various reasons.
What is an essay? Continue reading
Should employers be onboarding their leadership talent the same way they bring on an hourly worker or an individual contributor?
No, yet so many firms have a single approach to onboarding: push everyone down the “orientation assembly line” and hope that they are ready for the job when they come out the other end.
In this discussion, Ben talks with Linda Reese, Managing Partner of LeaderOnboarding, about how employers and HR professionals can create a more strategic approach to leadership transitions, driving higher rates of success and satisfaction for all involved.
Ben and Linda also talk about critical decisions for new leaders, like why you shouldn’t pick that low-hanging fruit, critical factors for success or failure, and so much more.
Learn more about Linda and her work:
Why do I help people study for the HR certification exams? It’s simple. When I get emails like this one I received recently, there’s no way I could ever stop.
Wow. So honored to be part of the process people take toward changing their HR careers for the better!
Making a Good Thing Even Better
Writing is an intricate skill which many students need to go through college and the university in a successful manner. Everything is on the basis of writing through a student’s academic career. Thus, possessing good writing skills is beneficial in that it will help them craft a perfect essay as well as enable them to do better or perform well in everything, including academic assignments and exams. As a professor, it is your duty to ensure your students improve their writing, gain new skills, and become better by the end of their academic careers. Continue reading
What if your candidate pool shrank by 70% after every job you filled? According to new research, seven out of 10 job seekers would not reapply with your company after a negative candidate experience. So, how do we prioritize it?
In today’s discussion, Ben speaks with Dwaine Maltais, CEO of Talentegy. Dwaine shares some stats from his company’s new research study as well as some ideas for employers on why candidate experience is such a big deal in today’s market. Plus, Ben shares a personal story about his best and worst candidate experiences he created as a recruiter (including the time he told a candidate off in the hiring process).
If you enjoyed the conversation and want to learn more, check out https://www.talentegy.com/