Find out more about Wordless Wednesday.
Image by XKCD.
Author Archives: Ben
Who is HR’s customer?
Customer service. I’ve covered it here before, and it’s something we all are familiar with from one perspective or another. But what about HR? Who are our customers? Employees? Managers? Senior leadership? Check out the video and see what you think. Love to hear your thoughts!
(By the way, if the audio and video aren’t synced, my voice won’t match my lips. It will look just like a bad Japanese movie. Enjoy it. :-))
Helping an HR Student
Recently I got an email from someone looking for some information on early HR career type stuff. Thought it might be interesting for someone else out there as well.
Hello
My name is Jay, I’m a french economics student, I’m in second year in college.
I have a project to write about the job I want to do later in my life, and that’s working in human resources. I must ask questions to someone working in the sector and I’m wondering if you could answer some of my questions about your job ? By the way, if some of your blog posts answer my questions, please give me the links to them. And feel free to add anything that you find interesting, the more there is, the better :) Thanks in advance !
What and where did you study ? Did you have work experience during your studies ?
I have a degree in human resources management from Athens State University (a local college). I worked full time while I was in school and took classes at night. The job was not in HR, but I knew that’s where I wanted to be once I graduated.
Why did you chose to study/work in HR ? Continue reading
What it takes to be a top digital influencer
I recently found out that I made the list of the top 25 digital influencers in the online HR space. Pretty cool, and I’m humbled to be among such esteemed company.
But some of you might wonder what it takes to be a top digital influencer. Here’s my own secret recipe for how to make it happen.
- Invest 5+ hours a week writing blog posts, responding to comments, and dreaming up new ideas
- Guest blog for anyone who will let you near their site
- Decide that one blog isn’t enough and start another one
- Write like you speak
- Not being afraid to look silly on camera Continue reading
Social media mentor update (Project:Social)
It’s been almost two whole months since Victorio and I announced Project:Social, and we have had an amazing response. So far there have been three mentees matched with someone who can teach and guide them in the ways of the social media world. Those groups have been our “beta” testers, and we have received some good feedback from them on their experiences.
I even got to plug Project:Social during the SHRM Leadership Conference social media panel. What a great way to help the volunteer leaders in SHRM to learn how to use social media!
Anyway, our participants have also been prolific, from cross posting on blogs to sharing topics/ideas and more.
Lisa and William Continue reading
Put up or shut up. That is all.
About a year ago, I was invited by Victorio Milian to share my thoughts on his Put Up or Shut Up Challenge. Here are the main goals I had for 2010.
- Develop more collaborative projects via upstartHR
- Work with my local SHRM chapter to be the BEST at what we do
- Help HR pros everywhere get through their certification process and have awesome careers
So, how did it go?
2010 was, simply put, an amazing year. Here’s how I was able to hit those goals: Continue reading
Free Engagement Webinar, Metrics, Failure, and More
Whew! There are so many great resources I’d like to share today. Let’s jump right in.
Free employee engagement webinar
These events by Workforce.com are fantastic. They have multiple sessions throughout the day and you can even get HRCI recert credits for some of the sessions. Definitely worth checking out!
Make your age an afterthought in your career
Careers are built on ability, not on age. (best quote ever!)
What would you do if you knew you couldn’t fail?
- What excites you? Why do you get up in the morning? If time and money were no object and you had no pressing responsibilities, how would you like to spend your days?
- What bothers you? What problem would you like to fix? There are all kinds of problems in the world… which one(s) are you most troubled by?
If A’s hire B’s and B’s hire C’s, will A’s collect a pension?
The B\’s need to hire A\’s, and the A\’s need to hire A+\’s. Even old, wasting companies can thrive again if the leaders can just recognized that if they are better than their predecessors, isn\’t it likely that those following should be better? Then hire to get them in, and not just turn the keys over to your workplace sons and daughters, hand-picked because they remind you of you at that age…
The 3 most important HR metrics
First, I would say that the metrics that will make my top 3 list have to be those that demonstrate they measure impact and/or results for the organization. So, you won’t see metrics like these on my top 3 list…
Know of some other neat/helpful resources? Feel free to share in the comments below!