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Don’t Teach Managers About Engagement: Teach Them to Be Engaging
“One day he challenged me and he said, ‘Listen, I want you to help our 477 store directors be great. But listen, I don’t want you to go and teach them about engagement. They don’t need like a history lesson. But I want you to teach them how to be engaging.’ As I’ve navigated through…
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This RPO Firm Hires Thousands of People a Year-Here’s How Hiring is Changing
“What I’ve seen over the last six to 12 months is that companies are literally craving this information to understand: are they still competitive? Because they’ve made so many moves, whether it was with pay or benefits, they want to understand where they stack as it relates to their competition.” Terry Terhark, Founder and CEO,…
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Better Managers, Better Support, Better Results
And so we experimented and said, let’s have a trial run at being a manager. We took about 25 people that wanted to be a manager as a cohort. We said, okay, for a period of six to nine months, we would give you a small team you’d be responsible to learn how to interview…
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Positioning Culture as ”Business Success Insurance” on We’re Only Human
“I guarantee there is a direct correlation between a fantastic culture to business success. They are always together. I would say that the strong culture is the insurance policy of every business.” Ronni Zehavi, CEO, HiBob We’re Only Human — Episode 147 What if we had a way to shield our businesses from unnecessary turnover,…
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How Mayo Clinic Selects Leaders: A Case Study
“When we select leaders, what we have found is leaders may have great, innovative ideas. They may be very driven to achieve. But if they’re not inspiring people, if they’re not demonstrating those interpersonal qualities that people see them as servant leaders, we’ve noticed that people are not willing to follow them. So we really…
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Mentoring the 80% – Avoiding the Rock Stars and Duds
“The first thing is 100% look for difference [when mentoring]. If you are only looking for more of the same, you are hurting yourself. Cloning was bad in Star Wars, and cloning is bad in real life. The second one is related: get away from the rock stars and the duds when you are mentoring.”…
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Making ”No Regrets” Changes as People and Business Leaders
“The more that we could be pushing that on the business side to say beyond revenue and profitability, what is the quality metric? What is the wellbeing metric? Obviously, employee engagement many companies measure. Are we measuring the investments in learning that we’re putting out there for our people, even if they are people that…
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